Attention: Chambers of Commerce
For only $8.33 per month (annually to Chamber) . . . offer your members and their staff "your" webinars library.
  It will . . .
      - increase the value of your membership benefits package
      - greatly improve your membership retention situation.
  It's a meaningful and significant benefit because your members want education & training programs.
      - We do the work.
      - We brand it for your Chamber.
      - You, your members and their staff reap the rewards!
  Plus . . .
      - You can generate additional revenue!

              >>>     Add value and impress your members . . . Contact us and we'll get you started.

Webinars & Workshops
(Another Chamber of Commerce Membership Benefit)
                                                          
 29 ... Upcoming "Live" Webinars   (View All)
  Admin, Finance, Legal, etc. (2)  Advert, Promo, Social Media (3)  Customer Service (2)  Management / Leadership (4)
  Miscellaneous (5)  Nonprofit / Community (7)  Sales & Marketing (3)  Technology (3)
 482 ... "On Demand" Webinars
  Admin, Finance, Legal, etc. (74)  Advert, Promo, Social Media (29)  Customer Service (2)  Education & Training (2)
  Human Resources (30)  International Trade (3)  Management / Leadership (86)  Miscellaneous (50)
  Nonprofit / Community (36)  Sales & Marketing (136)  Technology (34)
 March
28
8:00 AM
Pacific
FREE
The Emerging AI Opportunity   (Technology)
Hype and sci-fi headlines have heralded the arrival of artificial intelligence technologies. But businesses are just beginning to understand how to think about AI, how to integrate it into their business model, and where it might be used to create competitive advantage.
On March 28, in a live, interactive webinar, Hilary Mason, founder and CEO of Fast Forward Labs, will talk about AI and how businesses are already being changed by the combination of AI, cloud, analytics, and other technologies. The discussion will take a look at a range of activities where machine learning is already having an impact, not just to reduce the costs of work but also to create new opportunities.
And Mason will also talk about the frameworks that companies should consider when evaluating where these technologies can have the most impact for growth as well as the challenges that come with this technical revolution.
28
10:00 AM
Pacific
FREE
How to Create a High-Performance Marketing Plan   (Sales & Marketing)
As marketers, we often find ourselves on the dreaded execution treadmill, running from campaign to campaign and tactic to tactic without understanding the impact we're having on the bottom line. But our leaders expect us to show measurable growth in building brand, driving demand, and improving customer experience.
A high-performance marketing plan will give you the freedom to grow, push boundaries, and track success. So, how do you get started?
Join us for this free seminar to get a six-step blueprint for creating a high-performance plan that will wow your management team, guide your content creation, and set you up to show measurable growth at year's end.
28
11:00 AM
Pacific
FREE
How to Get on The First Page of Google   (Technology)
Getting your website on the first page of Google can be tough. In this webinar you’ll learn how to improve your Google ranking and how to get new customers from Google.
We'll discuss: ..... What is SEO and why does it matter? ..... How to find the right keywords for your business ..... How to do actively improve your SEO ..... How to hire the right SEO agency.
After attending this webinar you’ll better understand SEO and what steps you need to take to improve your Google ranking.
29
10:00 AM
Pacific
FREE
Budgeting 101 - Planning for Profit and Success   (Admin, Finance, Legal, etc.)
Of small businesses, 40% make a profit, 30% come out even and 30% lose money.* A lot of that comes down to budgeting. Join our small business experts for this free webinar, and learn how to create a plan that can help you achieve your goals.
Key takeaways: ..... A budget is a simple, yet important, tool that is vastly under-utilized by small businesses ..... Creating a budget doesn’t require accounting knowledge ..... Think of your “Budget” as more of a “Plan” for your future ..... Your revenue and expense plan should reflect your high-level business goals and strategies ..... By tracking your progress and adjusting your forecast, you will be better informed to manage your cash and achieve your goals.
29
10:00 AM
Pacific
FREE
From Money Pit to Moneymaker: The Nonprofit Executive Guide to Earned Revenue   (Nonprofit / Community)
If you’re tired of waiting around for grants to be rubber-stamped or nervous that new competitors are moving in on your donors, you may be wondering how you’ll ever achieve financial sustainability.
With traditional sources threatened or uncertain, now may be the time to consider earned revenue — not to replace philanthropic sources but to supplement.
What if you could convert that costly program into a constant stream of revenue? What if there’s an asset, hidden like a treasure in the proverbial attic of your organization, ready to be dusted off? What if new audiences are out there waiting to invest in your mission in a whole new way?
Join revenue strategist Gail Bower on this webinar to explore whether you might have hidden potential.
30
10:00 AM
Pacific
FREE
Overcome the Fear of Business Planning by Using the Business Model Canvas   (Miscellaneous)
Writing a business plan can be daunting, but the Business Model Canvas makes the process easier.
In this webinar, SCORE mentors Marc Goldberg and Mark Lowenstein will explain the Business Model Canvas (BMC), a one-page document that allows you to test and validate the key parts of your business in a manageable format.
They will also offer tips on how to use the Business Model Canvas to develop a full business plan should you need one in the future.
31
9:00 AM
Pacific
FREE
The Future of the Customer Experience   (Customer Service)
Customer experience (CX) has become a key differentiator for today’s top brands, with companies in all industries rushing forward to advance their CX programs. For maximum CX results, companies need to have a sense of the future of the customer experience to best allocate precious time and resources.
On March 31, in a live Harvard Business Review webinar, customer experience thought leader Luke Williams will share top CX trends and predictions about how shifts in the customer experience will affect companies and customers. Predictions touch on changing customer expectations, firms’ continuing focus on CX efficiency, and the role that artificial intelligence will play in enhancing the customer experience.
In this interactive HBR webinar, Williams will draw from his extensive experience and research on the customer experience, along with his focus on the most common reasons CX programs fail.
If your organization has made customer experience a priority and wants to take your customer experience to another level—while optimizing the use of time and resources—join Luke Williams and HBR on March 31.
 April
5
10:00 AM
Pacific
FREE
One Brand...Many Audiences: An Integrated Approach to Communications   (Nonprofit / Community)
All too often, nonprofit communications are planned and executed in a silo. The membership team has one approach, the fundraising team another, and various program directors market their services independently as well. The result? A muddled brand presence and lots of wasted resources.
Brand strategy consultant Michele Levy shares a variety of case studies to demonstrate her pragmatic approach to integrating your messaging and marketing efforts for greater impact and efficiency.
5
10:00 AM
Pacific
FREE
How to Take Control and Improve the Performance of Your Sales Team   (Sales & Marketing)
Managing a sales organization today is challenging. Many sales leaders don't trust the sales data available to them, and still have to rely on instincts or spreadsheets to make territory, quota, and incentive compensation decisions.
That's why modern sales leaders are rethinking ways of incentivizing and training reps and using sales performance management (SPM) technology as the bridge that links their go-to-market strategy with sales performance.
The value SPM brings is so great that Gartner predicts it will be a $1.54 billion market by 2019.
Join us for this webinar and learn how to gain control of your sales performance management efforts. Discussion topics will include ..... Trends that are disrupting the sales process and sales rep performance ..... How to evolve rapidly to customers' demands by aligning sales and operations ..... How managers can take control, eliminate surprises, and make strategic choices ..... The transformational benefits of a complete end-to-end SPM solution.
6
10:00 AM
Pacific
FREE
Yes, You Can Start a Non-Profit   (Nonprofit / Community)
If your mission is to “serve the greater good,” then you should consider establishing a non-profit organization. It's easier than you may realize and usually doesn't require hiring a CPA or an attorney.
This webinar will be presented by SCORE mentor Penny Pompei who has counseled non-profits for more than ten years. Penny will break down the following: ..... How to decide on your corporate structure, articles of incorporation and bylaws ..... How to s manage your Board of Directors ..... The differences between the alphabet soup of non-profit choices, such as 501c3, c4 and c6.
She will also cover which publications, websites and organizations can help you launch your non-profit.
11
11:00 AM
Pacific
FREE
How to Get Free Publicity for Your Small Business   (Advert, Promo, Social Media)
Publicity is a low cost way to get your business name out there. Public relations has often far more impact than any paid advertising.
Attend this webinar to learn: ..... The power of no cost publicity and how to get it. ..... What stories the media want to cover. ..... How to target the right media. ..... How to write a media release. ..... Media interview tips. ..... How to use free publicity to grow your small business.
12
9:00 AM
Pacific
FREE
Managing Culture and Diversity in the Global Workplace   (Management / Leadership)
Unlocking the Strength in Difference ..... Diversity can create complexity and negative tensions in the workplace. Yet these differences can also be an organization’s greatest strength. More than ever, individuals and organizations are operating in a world with increasing opportunities for cooperation as well as threats of conflict.
In this webcast, we’ll explore some of these challenges and opportunities and illuminate how cultures that embrace diversity and inclusiveness can yield fiscal benefits having a direct impact on the bottom line.
You’ll gain insight into who can best address the challenges and what are the important skills and characteristics to have in addressing these issues.
You Will Learn ..... Opportunities and challenges surrounding culture and diversity in organizations ..... The results of research on cultural competence, such as cultural intelligence, biculturalism, integrative complexity, and third culture kids ..... Research findings on the benefits of cultural competencies, such as cross-cultural negotiation effectiveness, creativity, complexity in thinking, etc.
12
10:00 AM
Pacific
FREE
Fuel Yourself to Fulfill your Mission: Self-Care Tips for Social Impact Leaders   (Nonprofit / Community)
You can’t serve others unless you take care of yourself. That's why the airlines advise you to put on your oxygen mask first before helping others. With so much at stake for your clients, for your organization, for your cause— it can be easy to overlook your needs! Yet, the constant state of stress and overwhelm is sapping your energy. If you’re not practicing self-care, it not only affects your health but jeopardizes your ability to fulfill your core mission. You have a mission that needs to be nurtured; so you need to nurture yourself.
In this session, Stress & Resiliency Coach Colette Ellis will guide you to uncover new ways to quiet your mind, rejuvenate, and find respite. With your new approach to self-care, you will make more consistent healthy lifestyle choices, and feel more energized to bring your vision into reality. If you feel inspired to take action, make change — it’s critical that you embody nourishing habits to fuel your whole self: body, mind, and spirit.
Did you know that up to 60% of all major health conditions have stress as an underlying cause? When you're working on the front-lines how do you give yourself time and permission for self-care? Why is practicing self-care important? What does it mean when you don't do it? Join Stress & Resiliency Coach Colette Ellis to find out answers to these questions and more.
13
10:00 AM
Pacific
FREE
Build An Online Reputation That Drives More Clicks, Calls and Sales   (Customer Service)
A recent study indicates 91% of consumers read online reviews about local businesses before they make a purchase or visit a store. Reviews are social proof of how customers feel about a company’s products or services.
In this webinar, SCORE mentor Sherry Bonelli, a long-time digital marketing expert, will show the impact of customer reviews and discuss best practices for using them to market your business.
Learn the following, and more: ..... How to find out what customers are saying about your business ..... How consumers use online reviews to make decisions about whether to buy products and services ..... How to build your business's public (and very visible) reputation to drive more traffic, visits and sales ..... The do’s and don’ts for dealing with unhappy customers.
19
9:00 AM
Pacific
FREE
2020 Vision: What Leaders Need to Know to Navigate the Next Few Years and Beyond   (Management / Leadership)
Understanding the Profound Demographic Shifts Ahead -- What counties, states, regions, countries and continents will flourish, and which will be challenged because of shifting demography? As a forecasting tool, demographics are unparalleled for seeing what’s ahead in world culture, economics, politics, commerce and government.
During this insightful webcast, demographer Kenneth W. Gronbach will lead you into his fascinating world of counting people. He’ll explain to you why demographics precipitate economics, and not the other way around.
Ken’s demographic perspective is very macro, big picture and long term. His strategies are often integrated into strategic plans in diverse sectors because of their uncanny accuracy.
Demography is a science of simplicity and fascination. Join Ken for this exciting presentation and enjoy the ride. You Will Learn ..... Discover why the best days for the United States and the Americas in general are ahead of us, not behind us, because of above-replacement-level fertility ..... Understand why China’s economy will be crippled by its ill-fated One Child Only Policy ..... See clearly why housing in the United States will spike and not look back for the next twenty years ..... Grasp why The European Union’s future, economically and culturally, is in serious jeopardy because of anemic fertility and immigration ..... Hear why the continent of Africa will have a population explosion ..... Get a clear picture of how Generation Y, Generation X and Baby Boomers will dramatically change future markets and the world.
19
10:00 AM
Pacific
FREE
Effective Strategic Planning Part 2: Plan Development   (Nonprofit / Community)
Strategic planning has a dicey reputation for any number of reasons:   1) it often is tedious and time-consuming;   2) the issues it identifies are either obvious or not critical to the mission (or both);   3) the actions it specifies are vague and unmeasurable;   4) it is ignored once the plan is written (or the written plan is never quite finished);   5) it simply adds tasks to an already over-stretched staff;   6) it has no results visible to stakeholders;   7) it does not advance your mission.
These problems are not inherent to strategic planning; they are signs that it has been done badly. This webinar will look at how a nonprofit can infuse its mission into the daily activity of staff and board through a straightforward, rigorous, and even morale-building process. It will offer both a structure and tools for planning.
20
10:00 AM
Pacific
FREE
How The Angel Investment Process Really Works   (Admin, Finance, Legal, etc.)
You only get one chance to make a great first impression with angel investors. In this webinar, Martin Zwilling, founder of Startup Professionals and accredited angel investor, will provide his insights into the world of angel investing when he discusses: ..... Milestones entrepreneurs need to achieve before approaching angel investors ..... Recommended preparation and processes for meetings with investors ..... Timing, preparation and discussion topics for any investor meeting.
25
10:00 AM
Pacific
FREE
Don’t Let Marketing Bite You: 4 Ways to Reach More Customers   (Sales & Marketing)
Finding new customers is a top priority for small business owners, but is often costly and time consuming.
In this session, you’ll learn how Deluxe helped Robert Herjavec’s Shark Tank investments solve their biggest marketing challenges, including: ..... How to reach new customers using Facebook ..... How to attract more web traffic and increase online sales ..... How to cost-effectively reach existing customers ..... How to use free online listings to get found locally.
26
9:00 AM
Pacific
FREE
The Business of Facebook: Lessons Learned   (Advert, Promo, Social Media)
Learning from the Rise of a Social Media Juggernaut ..... Facebook’s founding is legend: In a Harvard dorm, wunderkind Mark Zuckerberg invented a new way to connect with friends … and the rest is history. But for the people who actually molded this great idea into a game-changing $300 billion company, the experience was far more tumultuous and uncertain than we might expect.
Mike Hoefflinger was one of the Facebook insiders. As a computer engineer turned marketing innovator who worked with COO Sheryl Sandberg, he had a front-row seat to the company’s growing pains, stumbles, and reinventions.
Join us to gain insights, hear anecdotes, and learn lessons from Facebook’s journey to becoming one of the most influential companies in the world and discover how to: ..... Grow and grow: knowing your North Star Metric, Magic Moment, and Core Product Value ..... Build a $10 billion business in three years: making your product accessible to customers of all sizes ..... Win the talent wars: keeping employee engagement high through strengths-based people management.
27
10:00 AM
Pacific
FREE
5 Pillars of a Facebook Business Page That Rocks   (Advert, Promo, Social Media)
Growing your business on Facebook isn’t as easy as it looks. In this webinar, we’ll dig into some of the top Facebook features including proper setup, design, layout, Facebook Instant Messenger and even Facebook boosted posts.
Facebook business Pages can help you grow your small business by ..... Connecting with your ideal customer ..... Generating leads ..... Increasing sales ..... Improving customer satisfaction and much more.
 May
2
11:00 AM
Pacific
FREE
Presentation Skills - Speak with Confidence and Grow Your Business   (Miscellaneous)
Presenting to a group is an excellent opportunity to show your expertise and generate leads. Learn how to create presentations to help you grow your business.
Material Covered: ..... How to choose the ideal presentation topic. ..... The importance of doing your research and being prepared. ..... How to structure your presentation. ..... What participants want to hear. ..... How to engage your audience. ..... Presentation tips to make things run smoothly. ..... How to evaluate your presentations objectively.
3
10:00 AM
Pacific
FREE
3 Writing Strategies That Will Help You Raise More Money   (Nonprofit / Community)
How confident do you feel about your writing? It's an important skill every non-profit professional should have at their disposal for fundraising. Writing that raises money is more for a science than an art, and this webinar will break down three important strategies that you can use in your writing to get better fundraising results.
Learn 3 essential writing strategies that can help you raise more money ..... Understand the biggest mistakes that fundraisers make when it comes to writing, plus how you can avoid them ..... See before and after examples of writing that use these strategies ..... Get answers to your questions about writing.
9
10:00 AM
Pacific
FREE
Increase Revenue and Profits with Electronic Payment Technology   (Technology)
Increased revenue, more customers, cost savings and strengthened security are just some of the benefits of accepting electronic payments.
Learn how to get the most value from your system when Pat Moran, of Master Your Card, a community empowerment program sponsored by Mastercard®, covers: ..... Utilizing backend accounting capabilities ..... Taking advantage of the latest electronic payment technology.
24
9:00 AM
Pacific
FREE
The Art of Business Improv: Embrace Change and Lead Dynamic Teams   (Management / Leadership)
Learn How Improvisation Can Positively Impact Every Business Situation ..... This high-energy, interactive session demonstrates the tenets of improvisation and how they link to business in an incredibly entertaining and thought-provoking way.
Delivered by Chicago-trained elite improv veteran (and author of Getting to "Yes And": The Art of Business Improv) Bob Kulhan, you’ll discover how Business Improv® techniques strengthen a skill set directly related to team trust, communication, creativity & innovation, influence, networking, adaptive problem solving, and conflict management.
Improvisation thrives at the moment when strategy meets execution. It works because this approach addresses real-world business challenges. Bob’s secret recipe combines the psychology behind decision-making with the very best aspects of our own brand of customized, high-energy, experiential learning, which drives measurable and sustainable ROI.
You Will Learn ..... How to create a work environment that enables others to feel comfortable with creativity ..... Advice for developing an aptitude for operating with a collaborative team ..... Ways to integrate ideas quickly while balancing reactions thoughtfully ..... How to proactively detect and respond to changes in your work environment ..... Tips to effectively shape interactions while being considerate of style, interest, culture, and focus of others in the exchange.
24
10:00 AM
Pacific
FREE
Effective Strategic Planning Part 3: Implementation, Measurement, Reporting   (Nonprofit / Community)
No matter how rewarding a planning process is in cultivating your stakeholders, focusing your board and staff, and developing your organization, and no matter how promising the goals and objectives of your plan, strategic planning cannot be successful unless it drives action. A bit of wisdom from the business world is that we manage what we measure. This webinar rounds out our strategic planning series with a look at selecting what to measure and how to use, track and report the data.
Takeaways: ..... Why metrics are critical to management, mission, sustainability and funding ..... How to use different kinds of data (trends, norms, and performance) ..... The difference between outputs and outcomes. ..... Different ways to report metrics.
 June
14
9:00 AM
Pacific
FREE
How to Inspire and Energize Your People Every Day   (Management / Leadership)
Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone’s life. Everyone wants to be the kind of leader who energizes and mobilizes others—yet too few are. Why is it so challenging to crack the code?
Executive coach Kristi Hedges spent years studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she has determined the core tenets of inspiring communication.
In this webcast, Kristi will uncover how anyone can become an inspirational leader, dispelling common myths that get in the way of motivation and engagement.
Leaders who motivate and energize their people do a few things routinely, consistently, and intentionally. Kristi will guide you through her research to provide a clear path to become a more inspirational leader. Using her model, The Inspire Path, she’ll show how to communicate to be: ..... PRESENT: Investing your full attention and letting conversations flow ..... PERSONAL: Speaking genuinely, listening generously, and acknowledging the potential of those around you ..... PASSIONATE: Exhibiting sincere emotion and exuding energy attuned to the situation ..... PURPOSEFUL: Helping others find meaning and see their place in the bigger picture
Join us to learn how to unlock motivation, lift peoples’ sights, and lead them into the future. While attending this program is FREE, reservations are required.
 July
12
9:00 AM
Pacific
FREE
Women and the Gig Economy: Secrets to Succeeding in the New World of Work   (Miscellaneous)
How to Make the Most of Your Skills, Passions, and Future ..... In an economy marked by the volatility and uncertainty of corporate layoffs, down-sizings, and outsourcing, traditional full-time employment is declining. Increasingly in its place are short-term assignments, contract and consulting work, and freelance assignments – a new way of working called “The Gig Economy.”
In this eye-opening program, Diane Mulcahy, author of The Gig Economy: The Complete Guide to Getting Better Work, Taking More Time Off, and Financing the Life You Want, narrows the lens even further and focuses on how women, more than ever before, can leverage this new way of work in order to more favorably (and more easily!) juggle the multiple roles and hats they have always worn.
Learn ..... How to manage the risks of “gig work” while maximizing the rewards ..... Ways to thrive in this new landscape by cultivating multiple sources of income, skills, and a financial safety net ..... Secrets for how to finance time off between gigs – travel, volunteer, or pursue your passions ..... How to regain power over your calendar and control over you time ..... Ways to increase financial flexibility by reducing fixed costs and boosting income and savings.
 September
20
9:00 AM
Pacific
FREE
Modern Manners for Today's Business World   (Miscellaneous)
In a world of high-powered technology, many wonder if social skills and the display of good manners in the workplace are quaint, hopelessly "last century" concepts. After all, we've got work to do!
Many believe that such "niceties" are a costly waste of time and energy.
The truth is that, because of technology and the pressures of the 24-7 global workplace, respect and consideration for others are more critical than ever. The display of empathy and civility actually saves careers and companies in an otherwise virtual, impersonal, often soul-less work environment.
This webcast explores why social skills are as important—arguably even more important—than they have ever been, and provides useful advice and skills that you can immediately put into action.
Today, the path to success is a combination of your business know-how and your social skills. The good news is that manners and business etiquette are easy to learn and apply. So take one hour out of your busy day to join us as we explore: ..... Why these “rules” are not rigid and old fashioned, but absolutely critical for career success ..... The costs to individuals and organizations in having poor business etiquette ..... Areas of interpersonal interaction which need the most attention ..... What social skills do Millennials need most? ..... Steps you can take today to hone your interpersonal skills.
In a nutshell, you’ll learn ways to navigate the social conventions of your work environment with poise and confidence. Follow these lessons and you can earn a good reputation that could lead to bigger and better things in your career and personal life.
 December
15
10:00 AM
Pacific
FREE
SCORE ExpertAnswers- How to Write a Business Plan   (Miscellaneous)
A Google search for "write a business plan" yields more than 50 million results, each offering resources, advice, templates and more. If that leaves you overwhelmed and confused about how to tackle this important undertaking, please join us for this SCORE LIVE Webinar.
SCORE mentors will offer "ExpertAnswers" to audience questions submitted by phone, email and chat. You'll have a chance to speak with SCORE mentors about how to write your business plan - and to hear how other entrepreneurs are doing the same thing.
DISCLAIMER:   Chamber Strategies and its Chamber of Commerce partners display these webinars and on-line workshops as a good-faith educational resource for Chamber members.   This does not, in any way whatsoever, constitute an endorsement of these webinars, workshops and/or any associated websites, nor are we responsibile for their content, accuracy, legality, or any other matter so related.   Should you find that a webinar is unavailable, please let us know.   Thank you.
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