Webinars & Workshops
(Another Chamber of Commerce Membership Benefit)

           
219 Free Business Resources      
                                                
 33 ... Upcoming "Live" Webinars   (View All)
  Admin, Finance, Legal, etc. (4)  Customer Experience (4)  Entrepreneurship (1)  Human Resources (4)
  Management / Leadership (1)  Professional Development (1)  Real Estate (1)  Sales & Marketing (10)
  Technology (2)  Travel / Tourism (2)  Women (3)
 566 ... "On Demand" Webinars
  Admin, Finance, Legal, etc. (82)  Advert, Promo, Social Media (33)  Customer Experience (9)  Education & Training (4)
  Emergency Preparedness (5)  Energy / Environment (1)  Entrepreneurship (11)  Human Resources (45)
  International Trade (5)  Logistics / Distribution (4)  Management / Leadership (96)  Nonprofit / Community (38)
  Professional Development (19)  Sales & Marketing (157)  Security / Safety (3)  Technology (45)
  Women (9)
 May
25
10:00 AM
Pacific
FREE
Effective Territory Management   (Sales & Marketing)
As a sales rep or sales manager, are you effectively managing territory? Are you focused, systematic, productive, and thorough in your approach while still being nuanced and flexible? Are you working the right deals, at the right level, at the right time, in the right way? Let's nail this down.
25
10:00 AM
Pacific
FREE
How to Generate Direct Revenue from Your Marketing Program   (Sales & Marketing)
Most global organizations develop their marketing departments to maximize reach and frequency and then describe the value of our products and services. This is a failed model.
What if your marketing could create such a value for your consumers that it begins to pay for itself?
In this entertaining presentation, Content Marketing Institute founder Joe Pulizzi will detail how you can transform your marketing organization into a true profit center.
You'll learn how to: ..... Create valuable subscribers that opt-in to your content ..... Develop a content destination as an asset for the organization ..... Monetize the content asset and generate direct and indirect revenues ..... Take the steps necessary to start this change in your company.
25
10:00 AM
Pacific
FREE
Mobile, AI-powered Sales Enablement Platforms: Sell Smarter, Service Better   (Sales & Marketing)
If you're not leveraging intelligent, mobile sales enablement technology to boost sales productivity, it's time to start.
Critical to sales success is having better prepared sales reps, and this involves making sure you have the right sales enablement tools that sales and service reps can access anywhere, anytime, to become better informed and more effectively engage with customers. Today's Sales Enablement Platforms are successfully combining disparate sales tools into a unified, mobile-enabled platform, powered by AI and guided selling capabilities, to take the guesswork and paperwork out of customer engagement.
In this webinar, Jim Lundy of Aragon Research and David Keane of Bigtincan will discuss how these platforms are bringing success to sales organizations.
Join this webinar to learn how to gain a competitive advantage by: ..... Improving sales productivity by leaving disparate tools behind for a complete, intelligent, mobile-enabled platform ..... Shortening the sales cycle by taking the guesswork out of engagement ..... Winning more deals by having better prepared reps.
25
12:00 PM
Pacific
FREE
Creating a Winning Company Culture   (Human Resources)
In today’s economic environment we are all acutely aware of the ongoing war for talent. Millennials which are quickly becoming the largest segment of the working population have very specific ideas about what they want from the organizations they work for. 91% of Millennials expect to stay with your company fewer than three years. The average tenure for Millennials is 2 years (5 years for Gen X and Gen Y) and experts estimate that it will cost between 90% - 200% of an employee’s annual salary to replace them. Those stats are shocking, so what can you do to try and hire talent that will want to stay but also keep the good people that you have now?
Following a national survey of job seekers and HR professionals, 43% said that “cultural fit” was the single most important determining factor when making a new hire.
Join Rusty Lindquist, VP at BambooHR and Janel Lao, Senior HR Manager at Jobvite for this insightful 1 hour webinar where they will show you how to create a culture in your organization that will help you to win the war on talent. The role and impact of HR has changed dramatically over the last few years with increased pressure on HR professionals to “up their game.”
During this webcast, participants will discuss: ..... The definition of culture and how it impacts the organization as a whole ..... How your company culture impacts your recruiting strategies ..... The role of culture in the effectiveness of your employees, from Performance Management to Engagement ..... Why employees really stay with a company ..... Why employees leave - (you may be surprised).
HR needs to be less optimized around processes, policies, and procedures, and more around people, productivity,and performance. This webcast will help you achieve those goals.
30
9:00 AM
Pacific
FREE
Overcoming Obstacles to Digital Customer Care   (Customer Experience)
Providing superior digital customer care, or e-care, can lower costs and increase customer satisfaction. Yet it’s easier said than done.
When customers have issues with a product or service, their options go well beyond a traditional call center. Depending on customer behaviors and what solution is most convenient, consumers can turn to an increasingly complex array of digital channels for service. Each option for digital customer care increases the pressure on companies to provide consistent and superior service.
Companies that excel at digital customer care, or e-care, can earn a big payoff in increased customer satisfaction, while generating savings by cutting back on call center volume. And while the benefits of digitizing customer care are significant, so is the challenge of developing and implementing an effective and profitable e-care approach.
Join HBR and McKinsey’s Jorge Amar for a live, interactive webinar to explore how to understand customer behavior and design a strategic and detailed implementation program for digital care.
30
10:00 AM
Pacific
FREE
Can Your Business Keep Up with Today's Customer?   (Customer Experience)
With social and mobile technologies changing, businesses and customers interact differently, too. Customers are more sophisticated and knowledgeable than ever, but many small businesses don’t know how to adapt and keep up.
Join Laurie McCabe, six-time Small Business Influencer Award winner and Cofounder at SMB Group, to learn: ..... How and why customer expectations are changing ..... Implications and challenges for small businesses ..... Ways to assess and tune up sales, marketing and service to keep pace with customers.
31
10:00 AM
Pacific
FREE
Leveraging the Power of Mobility: The New Way to Satisfy Guests   (Travel / Tourism)
72% of consumers have a more positive view of a company if it provides a mobile service experience. This statistic shouldn't come as a surprise to any hotelier. We now live in a mobile driven economy and the businesses that want sustainability will have to offer guests a mobile experience that aligns with what they've come to expect.
In this webinar, learn how to use the power of mobility to streamline your hotel operations, provide greater access and convenience to your guests and ultimately offer your guests an exceptional service experience. Executives from StayNTouch, dormakaba and Intelity discuss ..... The Impact of mobile technology on travelers and the hospitality industry (stats) ..... Why offering your guests a choice in service is essential to increasing guest satisfaction ..... The benefits of mobile to the staff experience and hotel operations ..... How to increase your ROI-direct booking and operational efficiency with Mobile ..... Staying ahead of the technology curve with the right mobile solutions.
31
12:00 PM
Pacific
FREE
New Labor Trends: Is Your Organization Ready?   (Human Resources)
Finding and keeping the talent your business needs to thrive is about to get a whole lot tougher.
New workforce data from the recent U.S. Jobs report shows that an increased number of people are entering the workforce. With the employee-to-population ratio rising to an astonishing 60 percent; it is the highest it has been since February 2009.
Roughly, 81 percent of prime-age workers (aged 25-54) are participating in the labor force, and unemployment among the millennial segment of that group is less than 22 percent. In addition, American turnover rates are increasing and in 2017, quitting rates reached a new high of 2.2 percent. This, combined with crops of college-graduates slated to enter the labor pool every year, equals a booming workforce. However, this growing labor market ­­actually can hinder your ability to attract and retain great employees.
Is your organization prepared for these emerging recruiting and retention challenges? Find out by joining Jason Bodin and Chelsea Jensen us for this free, HRCI and SHRM-certified webinar where they will discuss the ins and outs of the labor market and how you can take control and built the workforce you need.
Participants of this presentation will learn: ..... how labor market growth can make finding and keeping top talent more difficult ..... powerful strategies to help you take control and build the workforce you need ..... the role employee engagement should play in attracting and retaining great employees ..... the most important needs of prime-age workers ..... how a successful onboarding strategy can help retain your top talent ..... the role technology plays in making it happen.
Easily navigate upcoming labor market changes, and find and keep the talent your business needs. Register to attend today!
 June
1
10:00 AM
Pacific
FREE
SEO in 2017: Facts, Fiction and Fundamentals   (Technology)
It's often said that SEO is "always changing," but is it really? Haven't Google and the other engines always wanted to serve up the most relevant and authoritative results?
In this webinar, SEO and content marketing veteran John Bertino will examine: ..... The fundamentals of how search engines find your business ..... How business owners can discern between the facts and fiction related to search engine optimization ..... How to protect yourself from the pervasive sales speak disseminated by alleged SEO gurus ..... Actionable strategies that that can be implemented right away.
6
8:00 AM
Pacific
FREE
Beyond the Hype: What It Takes For Inside Sales Success   (Sales & Marketing)
Whether you are a startup, small business, or enterprise, no one can afford to get inside sales wrong. What should the strategy include? How will you track progress and measure success? How do you develop the team? Hear what’s working direct from the front lines on this interactive panel discussion.
8
9:00 AM
Pacific
FREE
Digital Marketing Demystified (The Best Darn Digital Marketing Session Ever!)   (Sales & Marketing)
What do you really need for a strong marketing strategy for your small business?
In this session, digital marketing icon Ron Cates will cover the core elements of a successful marketing strategy, taking into consideration the budget and time constraints of running a small business. Low cost and no cost online marketing tools that are simple and effective will be emphasized, along with strategies to use them together to amplify each other and save time.
This webinar will be the keynote presentation at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
10:00 AM
Pacific
FREE
10 Tips for Reducing Workers’ Compensation Costs   (Human Resources)
Rising workers’ compensation costs are among many employers’ greatest concerns, as large-dollar claims against companies—especially those who employ hourly, blue collar workers—continue to rise.
While the laws regarding workers’ compensation benefits vary from state to state, all but one state requires mandatory coverage for private employees. Generally, these mandatory benefits include medical bills, compensation for lost time from work, and permanency benefits for the residual effects of a work related injury. Interestingly, medical services provided on a workers’ compensation case are typically billed at a much higher rate than Medicare, state provided health coverage such as Medicaid, and even private group health insurance. Because of this and other factors, the cost of doing business has taken a significant toll on both the traditional “mom and pop” small employer and large corporations in certain states.
While workers’ compensation coverage is a necessary expense for businesses, there are also many indirect costs of on-the-job injuries and accidents, which go beyond your insurance costs. This may include training replacement employees, investigating claims, repairing damaged equipment and property, and implementing corrective measures. Plus, your business may lose productivity and be forced to deal with lower employee morale.
When it comes to lowering your losses and reducing the total cost of risk, many businesses don’t know where to start, so join EPAY Systems and Knell, O’Connor, Danielewicz for an upcoming webinar as we explore 10 ways to reduce workers’ compensation costs.
8
10:15 AM
Pacific
FREE
Hire with Confidence: How to Comply with “Ban the Box” and Other Trending Hiring Laws   (Human Resources)
Over the past few years, 24 states and more than 150 cities and counties have made it illegal to ask about a candidate’s criminal history on a job application – a trend often referred to as “ban the box” legislation. And more recently, Massachusetts was the first state to prohibit employers from asking applicants how much they were paid in previous positions, as a way to ensure pay equity.
This webinar will provide insight into these emerging trends in hiring-related legislation, as well as their impact on your hiring process. You’ll walk away with practical tips and solutions to help you comply while still making well-informed hiring decisions.
You will learn: ..... The growing list of states that have adopted “ban the box” legislation, and how the laws vary from state to state ..... Why ‘pay equity’ laws are expected to proliferate at the state level ..... What mandatory language must be included on job applications, depending on your state ..... What the EEOC advises employers to do, beyond state and local anti-discrimination laws ..... Best practices for fair hiring and reducing risk when making a hiring.
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
10:15 AM
Pacific
FREE
Knowing Your Key Numbers   (Admin, Finance, Legal, etc.)
Whether your business is just starting out, fast growing, or well-established, its long-term viability requires diligent management of its finances.
Poor financial management and decision-making remain one of the strongest drivers of small business failure, impeding owners from reaching the crucial five-year milestone.
This webinar, sponsored by Intuit QuickBooks, will help you avoid that outcome. Internationally recognized Quickbooks expert Stacy Kildal will: ..... Help you identify the key numbers on which the success – or failure – of your business turns ..... How to use those numbers to guide your day-to-day activities and decision-making ..... Share her list of critical financial indicators ..... Explain how successful business owners stay on top of those indicators.
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
10:15 AM
Pacific
FREE
Harnessing the Power of the Internet to Make Your Small Business Shine   (Technology)
You know that your business must be found online, but how do you decide what's important?
In this webinar, Allison Chowdhury of Name.com, will identify the steps to make your business online presence stand out from your peers. She will cover: ..... How do you choose a great domain name? ..... Which social media platforms should your particular business be using? ..... How can you create a website when you know absolutely nothing about coding?
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
11:00 AM
Pacific
FREE
Top Pitfalls that Keep Your Sales Team from Selling - and How to Fix Them   (Sales & Marketing)
Salespeople spend a lot of their time doing things other than selling. While this is a widely known and oft-repeated fact, the reality is still shocking: 64 percent of a salesperson's time – more than five hours out of an eight-hour work day – is spent NOT selling.
Join this Webinar to learn about the major pitfalls almost every sales rep falls into that cause them to spend less time selling and generating revenue. Find out the major challenges and walk away with actionable ideas to get your sales organization to sell more, faster.
8
11:15 AM
Pacific
FREE
Build a Strong Credit Profile to Increase Your Options When Applying for a Business Loan   (Admin, Finance, Legal, etc.)
Building a strong business credit profile is an important part of demonstrating your business’ creditworthiness.
In this webinar, Ty Kiisel of OnDeck explains: ..... What’s the biggest misconception associated with your business profile? ..... What’s the difference between personal credit score and business credit profile? ..... What are 5 things you can start doing today to build or strengthen your business profile ..... Why does investing that time now will help you down the road by giving you loan options you wouldn’t have with a weak profile?
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
11:15 AM
Pacific
FREE
Online Marketing Tricks Sure to Get You More Customers   (Sales & Marketing)
If you want to attract new customers to your business, you need to go where they are, and increasingly these days, that means online.
In this lively webinar, USA TODAY columnist Steve Strauss shares the top 5 ways to digitally market your business, including: ..... Website tips and tricks ..... Paid and organic search ..... Content marketing magic ..... Social media do’s and don'ts.
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
12:15 PM
Pacific
FREE
How To Grow Your Startup Sales Funnel in 7 Steps   (Sales & Marketing)
How can you grow your startup sales funnel without breaking the bank?
In this webinar, Tom Fanelli will share cutting edge tactics that drive a high return on investment. Attendees will learn how to find, engage and convert their audience into customers using: ..... Social media ..... Content creation ..... Content marketing tactics ..... Remarketing techniques. This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
12:15 PM
Pacific
FREE
Location, Location, Location! 14 Little-Known Factors to Consider When Choosing Your Location   (Real Estate)
For small business owners, your store location is often the number one factor influencing your ability to catapult your business to its full potential.
Commercial real estate expert Josh Weinkranz will fill you in on 14 little-known factors to consider when choosing the right location for your retail business, including: ..... How to determine the right amount of square footage for your store ..... How your neighboring tenants can make or break your business ..... Common location blunders to avoid.
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
1:15 PM
Pacific
FREE
Understanding the Key Clauses in Your Commercial Lease   (Admin, Finance, Legal, etc.)
Signing a lease is a long-term and costly commitment – one that you should enter into armed with as much information as possible.
In this webinar, commercial real estate expert Gordon Ashby will tell you what you need to know before you sign, including: ..... Decoding lease language – what some common lease clauses mean for your business ..... Dangerous lease pitfalls to avoid ..... Tips for negotiating fair and favorable terms.
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
8
1:15 PM
Pacific
FREE
Omnichannel Marketing for Small Businesses   (Sales & Marketing)
What is Omnichannel, and why should you care? Omnichannel means creating an experience for your customers that is personalized, frictionless, and continuous across channels, formats, locations and devices. It means thinking about the total set of a customer's interactions with your business, so that you can provide contextually relevant content and functionality to meet users where they are.
In this webinar, we will cover: ..... The value of developing an omnichannel strategy for your business ..... How to get started with creating an omnichannel experience ..... Some examples of smaller business harnessing the power of omnichannel
This webinar will be presented at our Small Business Success Virtual Conference on June 8th. This half-day event offers educational webinars, exhibitor booths and networking chat rooms to give you the information you need to succeed as a small business owner.
14
9:00 AM
Pacific
FREE
How to Inspire and Energize Your People Every Day   (Management / Leadership)
Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone’s life. Everyone wants to be the kind of leader who energizes and mobilizes others—yet too few are. Why is it so challenging to crack the code?
Executive coach Kristi Hedges spent years studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she has determined the core tenets of inspiring communication.
In this webcast, Kristi will uncover how anyone can become an inspirational leader, dispelling common myths that get in the way of motivation and engagement.
Leaders who motivate and energize their people do a few things routinely, consistently, and intentionally. Kristi will guide you through her research to provide a clear path to become a more inspirational leader. Using her model, The Inspire Path, she’ll show how to communicate to be: ..... PRESENT: Investing your full attention and letting conversations flow ..... PERSONAL: Speaking genuinely, listening generously, and acknowledging the potential of those around you ..... PASSIONATE: Exhibiting sincere emotion and exuding energy attuned to the situation ..... PURPOSEFUL: Helping others find meaning and see their place in the bigger picture
Join us to learn how to unlock motivation, lift peoples’ sights, and lead them into the future. While attending this program is FREE, reservations are required.
14
10:30 AM
Pacific
FREE
Improve Your Email Marketing with Automation   (Sales & Marketing)
While newsletters and one-off campaigns are an important part of your email marketing strategy, to get the most out of your email marketing you should be taking advantage of automated email campaigns. Automated emails that are triggered off of a user’s actions are timely, personalized, and relevant.
During this webinar we will look at: ..... When to use automated email campaigns ..... What kind of events should trigger an automated campaign ..... The types of content that work well for an automated campaign.
22
10:00 AM
Pacific
FREE
How Health Savings Accounts Can Put Money Back in Your Pocket   (Admin, Finance, Legal, etc.)
Is your business taking advantage of one of the least utilized and most misunderstood elements of the tax code? SCORE Mentor Dick VerEecke will discuss how a Health Savings Account can shelter some of your income and reduce your taxes.
You will learn: ..... Three ways HSA’s can benefit small business owners ..... Five misconceptions that lead many people to ignore this valuable financial resource ..... How you can start benefiting from HSAs immediately.
26
8:00 AM
Pacific
FREE
Global Hospitality Leadership   (Travel / Tourism)
We invite you to learn more about the master's in Global Hospitality Leadership at the Georgetown University School of Continuing Studies. Take part in cutting-edge projects, engage with hospitality experts and thought leaders, and explore the diverse sectors at the heart of this evolving industry.
29
10:00 AM
Pacific
FREE
Build a Relationship - A Guide to Effective Customer Communication Through Video, Text and Email   (Customer Experience)
Your customers are the most important part of your business, and effective communication is a key component to connecting and building relationships with them.
Michael Skigen will cover how to effectively use video, email and text to strengthen and grow your customer relationships, and better your business by doing so.
By attending this webinar, you will learn: ..... How to grow your business and stay ahead of the competition ..... How to make your current customers repeat customers ..... Three actions to improve your customer communications
 July
12
9:00 AM
Pacific
FREE
Women and the Gig Economy: Secrets to Succeeding in the New World of Work   (Women)
How to Make the Most of Your Skills, Passions, and Future ..... In an economy marked by the volatility and uncertainty of corporate layoffs, down-sizings, and outsourcing, traditional full-time employment is declining. Increasingly in its place are short-term assignments, contract and consulting work, and freelance assignments – a new way of working called “The Gig Economy.”
In this eye-opening program, Diane Mulcahy, author of The Gig Economy: The Complete Guide to Getting Better Work, Taking More Time Off, and Financing the Life You Want, narrows the lens even further and focuses on how women, more than ever before, can leverage this new way of work in order to more favorably (and more easily!) juggle the multiple roles and hats they have always worn.
Learn ..... How to manage the risks of “gig work” while maximizing the rewards ..... Ways to thrive in this new landscape by cultivating multiple sources of income, skills, and a financial safety net ..... Secrets for how to finance time off between gigs – travel, volunteer, or pursue your passions ..... How to regain power over your calendar and control over you time ..... Ways to increase financial flexibility by reducing fixed costs and boosting income and savings.
26
9:00 AM
Pacific
FREE
How Electronic Arts Created a Brand Voice to Overhaul Their Customer Experience   (Customer Experience)
When a customer is unhappy, how you respond can make or break their relationship with your brand. The Worldwide Customer Experience Team at Electronic Arts (EA) deals with some of the most passionate customers in the world: gamers. But something was going wrong in their conversations.
From tense interactions about sketchy network connections, to downright aggression when games ran into performance issues, the Customer Experience Team was battle-scarred.
In this session, you’ll hear how EA created an authentic brand voice, how they are turning the tables on those difficult customer conversations, and how they are re-energizing their team and reshaping their culture in the process.
You’ll leave this session knowing how to supercharge your employee experience, boost engagement, and give your people the permission, tools, and support to be themselves while representing your brand. You Will Learn ..... How to launch an internal tone of voice in three simple steps ..... Ways to use your brand values to create a voice that’s true to your brand ..... Steps to rally the troops around a new initiative and push back on the skeptics ..... Advice for proving your program’s success every step of the way.
 September
13
9:00 AM
Pacific
FREE
Building Your Support Network: A Woman’s Guide for Success   (Women)
How to Create Your Personal Group of Mentors ..... Mentorship is so last year. Rather than seeking out a single mentor, the most successful leaders focus instead on building a circle of support — a diverse group of people with whom you consult regularly to get advice and feedback.
Having access to your own personal circle of support means that, no matter what the situation—personal or career-related—you always have someone whom you can count on for high quality support.
In this 60-minute webcast, Danielle Harlan, PhD, Founder and CEO of the Center for Advancing Leadership and Human Potential, will draw upon lessons from her book, The New Alpha: Join the Rising Movement of Influencers and Changemakers Who Are Redefining Leadership, to show you how to build your own circle of support—including who you should look for, how you can connect them in, and how they can help you.
20
9:00 AM
Pacific
FREE
Modern Manners for Today's Business World   (Professional Development)
In a world of high-powered technology, many wonder if social skills and the display of good manners in the workplace are quaint, hopelessly "last century" concepts. After all, we've got work to do!
Many believe that such "niceties" are a costly waste of time and energy.
The truth is that, because of technology and the pressures of the 24-7 global workplace, respect and consideration for others are more critical than ever. The display of empathy and civility actually saves careers and companies in an otherwise virtual, impersonal, often soul-less work environment.
This webcast explores why social skills are as important—arguably even more important—than they have ever been, and provides useful advice and skills that you can immediately put into action.
Today, the path to success is a combination of your business know-how and your social skills. The good news is that manners and business etiquette are easy to learn and apply. So take one hour out of your busy day to join us as we explore: ..... Why these “rules” are not rigid and old fashioned, but absolutely critical for career success ..... The costs to individuals and organizations in having poor business etiquette ..... Areas of interpersonal interaction which need the most attention ..... What social skills do Millennials need most? ..... Steps you can take today to hone your interpersonal skills.
In a nutshell, you’ll learn ways to navigate the social conventions of your work environment with poise and confidence. Follow these lessons and you can earn a good reputation that could lead to bigger and better things in your career and personal life.
 October
11
9:00 AM
Pacific
FREE
Personal Branding for Women Leaders   (Women)
Define Your Brand to Achieve the Future You Desire ..... The key reason that many women shy away from personal branding is the fear that they will be perceived as bragging, and will end up turning people off.
Every single day, you are presented with opportunities to shape the way people view you, and the question is: Are you taking advantage of them?
In this webcast, Dorie Clark – a consultant, former presidential campaign spokesperson, and author of Reinventing You – will discuss the unique personal branding issues faced by women, and how female executives can cultivate their reputation as leaders.
Joins us as Dorie explains how to: ..... Identify the essence of your leadership brand ..... Overcome the “likeability conundrum” that researchers have identified ..... Enhance your executive presence ..... Communicate with authority and authenticity ..... Become known and respected in your field.
 December
15
10:00 AM
Pacific
FREE
SCORE ExpertAnswers- How to Write a Business Plan   (Entrepreneurship)
A Google search for "write a business plan" yields more than 50 million results, each offering resources, advice, templates and more. If that leaves you overwhelmed and confused about how to tackle this important undertaking, please join us for this SCORE LIVE Webinar.
SCORE mentors will offer "ExpertAnswers" to audience questions submitted by phone, email and chat. You'll have a chance to speak with SCORE mentors about how to write your business plan - and to hear how other entrepreneurs are doing the same thing.
DISCLAIMER:   Chamber Strategies and its Chamber of Commerce partners display these webinars and on-line workshops as a good-faith educational resource for Chamber members.   This does not, in any way whatsoever, constitute an endorsement of these webinars, workshops and/or any associated websites, nor are we responsibile for their content, accuracy, legality, or any other matter so related.   Should you find that a webinar is unavailable, please let us know.   Thank you.
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