Webinars & Workshops
(Another Membership Benefit)
                                            
 29 ... Upcoming "Live" Webinars   (View All)
  Admin, Finance, Legal, etc. (1)  Customer Experience (1)  Energy / Environment (1)  Entrepreneurship (4)
  Human Resources (4)  Management & Leadership (4)  Professional Development (1)  Sales & Marketing (8)
  Security / Safety (3)  Women (2)
 615 ... "On Demand" Webinars
  Admin, Finance, Legal, etc. (85)  Advert, Promo, Social Media (34)  Customer Experience (12)  Education & Training (4)
  Emergency Preparedness (5)  Energy / Environment (1)  Entrepreneurship (11)  Human Resources (58)
  International Trade (5)  Logistics / Distribution (4)  Management & Leadership (96)  Nonprofit / Community (38)
  Professional Development (18)  Real Estate (1)  Sales & Marketing (178)  Security / Safety (4)
  Technology (51)  Women (10)
 230 ... Additional Business Resources > GO
 July
26
9:00 AM
Pacific
FREE
How Electronic Arts Created a Brand Voice to Overhaul Their Customer Experience   (Customer Experience)
When a customer is unhappy, how you respond can make or break their relationship with your brand. The Worldwide Customer Experience Team at Electronic Arts (EA) deals with some of the most passionate customers in the world: gamers. But something was going wrong in their conversations.
From tense interactions about sketchy network connections, to downright aggression when games ran into performance issues, the Customer Experience Team was battle-scarred.
In this session, you’ll hear how EA created an authentic brand voice, how they are turning the tables on those difficult customer conversations, and how they are re-energizing their team and reshaping their culture in the process.
You’ll leave this session knowing how to supercharge your employee experience, boost engagement, and give your people the permission, tools, and support to be themselves while representing your brand. You Will Learn ..... How to launch an internal tone of voice in three simple steps ..... Ways to use your brand values to create a voice that’s true to your brand ..... Steps to rally the troops around a new initiative and push back on the skeptics ..... Advice for proving your program’s success every step of the way.
26
11:00 AM
Pacific
FREE
Growth Strategies for Blowing Out Your Number in 2017   (Sales & Marketing)
In today's market, disruption is requiring salespeople to shift from "managing" accounts to leading accounts. If your sales team isn't making this shift, you are likely falling behind. Sales Executives must sell differently and smarter in order to create demand and drive growth in both existing and new clients. They must learn what customer's value more in the new marketplace that is developing.
You will learn ways to teach your sales reps how to: ..... Challenge your clients' thinking ..... Proactively bring new and innovative ideas to your clients ..... Provide your clients with thought leadership ..... Create demand and drive growth by uncovering possibilities unknown to your clients
LaVon Koerner, Chief Revenue Officer of Revenue Storm is passionate about making sales professionals indispensable partners when it comes to pursuits. Join him for this webinar and learn the tactics of creating demand through thought leadership to help drive sales growth.
27
8:00 AM
Pacific
FREE
Innovating for Tomorrow’s Workforce   (Human Resources)
We all know the transition to Cloud HCM has been widespread and transformational for many organizations across the globe. Nearly every HR department has either moved their HR applications, is in the process of moving or is assessing their ability to move upwards into the cloud. But, for those that have made the leap, has it had the intended, positive impact on HR’s service delivery capability?
This webcast will provide insights from real people like you who live in this world every day. Learn what others are experiencing in their journey of HR transformation as PwC presents the results of their annual Global HR Technology survey.
Every year PwC globally surveys companies of all sizes and across all industries to spot trends in HRIS. This survey provides insights into the challenges and opportunities companies are faced with when shifting HR applications into the cloud. This year PwC surveyed practitioners from 307 companies about their organization’s use of HR technology as part of an ongoing annual research program.
During this presentation, Dan Staley, leader of PwC’s HR Technology practice, will discuss the answers to these questions and more results from PwC’s latest HR Technology Survey. You will hear what organizations are doing with cloud, what trends are evolving, and how emerging technologies are shaping the future of HR.
Here are just a few examples of what will be discussed: ..... The impacts on HR service delivery with Cloud ..... What are the general “satisfaction” levels with Cloud ..... Meeting Expectations of Cloud implementation ..... The Impacts of the Cloud in staying current ..... The use of new capabilities including mobile and looking towards the future ..... How to use the Cloud to become a more Strategic HR Leader.
27
10:00 AM
Pacific
FREE
Top Misperceptions About Franchising   (Entrepreneurship)
Franchising has proven to be one of the safest, most successful business models out there, yet there are a lot of franchising misperceptions about this economic cog that are hindering positive economic impact in your community.
Hear John Blair, from industry-leader FranNet, talk about some of the biggest misperceptions to help you gain a true understanding of the franchise business model.
This webinar will help you understand: ..... Franchising’s economic output compared to the overall economy. ..... Who buys a franchise? ..... What’s available other than fast food? ..... Why it doesn't cost $1,000,000 for a franchise. ..... How to build a business model before the business is even thought of.
31
10:00 AM
Pacific
FREE
How to Build Your Cybersecurity Defense   (Security / Safety)
Featuring cybersecurity expert Colin McKinty, VP of Cyber Security Strategy, Americas, at BAE Systems, and author of the Harvard Business Review article “The C-Suite and IT Need to Get on the Same Page on Cybersecurity.”
 August
1
10:00 AM
Pacific
FREE
Mindfulness: The Employee Benefit That Creates a Competitive Advantage   (Human Resources)
No matter how hard you try, as a modern professional you must work in increasingly volatile, unpredictable, complex and ambiguous environments. It’s no wonder that a whopping 83% of employees indicate that “work” is their greatest source of stress. It is taking a massive toll on their engagement, performance, relationships and health. So much so that Americans broke the record for sky high stress levels this year. Something needs to change. And it needs to change fast.
You can’t create a work environment that’s stress free, unfortunately, but you can create a culture of focus, resilience and high performance. We will show you how leading companies are creating mindfulness training programs that outperform the competition. 22% of U.S. companies already offer mindfulness training and 21% more intend to add it their wellness initiative just this year alone. There’s a reason why top businesses are turning to it across the globe.
Join this webcast to learn what mindfulness is and how helping employee mental wellbeing provides your company with a point of competitive advantage in the age of disruption and stress. The right training programs covering wellbeing, performance, relationships and sleep creates a comprehensive corporate wellbeing program that helps your workforce thrive, no matter what they’re up against.
Additionally, all attendees will get a free subscription to Whil’s digital stress resiliency training platform. Our product features the world’s top trainers and hundreds of wellbeing training programs based in neuroscience, mindfulness and positive psychology.
1
12:00 PM
Pacific
FREE
People before Paperwork: The New Imperative for Sales Managers   (Sales & Marketing)
Buyer research tells us precisely what buyers want. Employee engagement studies clearly indicate what employees are looking for. The evidence is indisputable... But Sales Managers are mired in reports and forecasts and updates that force them to do just the opposite of what buyers and sales pros need from them. Join Deb Calvert, Executive Coach & President of People First Productivity Solutions, to get the business case for putting people before paperwork on the job.
2
11:00 AM
Pacific
FREE
Budgeting 101 - Planning For Profit & Success   (Admin, Finance, Legal, etc.)
Budgets are vital to the success of small businesses and yet vastly under-utilized. "Budgeting 101: Planning for Profit & Success" is an introductory look at budgeting through the lens of small business.
During this free, one-hour webinar, you'll learn: ..... Why having a budget is critical for long-term survival and essential to reaching your goals ..... How to ensure your plan supports your high-level business strategies ..... That creating a budget requires no accounting knowledge ..... Why outsourcing processes such as payroll can actually save you money.
3
9:00 AM
Pacific
FREE
Cybersecurity Strategy for the C-Suite   (Security / Safety)
Featuring Stuart Madnick, John Norris Maguire Professor of Information Technologies, MIT Sloan School of Management, Professor of Engineering Systems, MIT School of Engineering, and Founding Director of MIT's Interdisciplinary Consortium for Improving Critical Infrastructure Cybersecurity.
3
10:00 AM
Pacific
FREE
4 Steps to Starting a Successful Part-Time Business   (Entrepreneurship)
Are you thinking of starting a part-time business while keeping your full-time job?
In this webinar, Nellie Akalp, CEO of CorpNet.com, will share how to successfully run a side business. She will guide you through these crucial steps to success: ..... Developing time management skills ..... Enlisting the support of family and friends ..... Incorporating the business and obtaining proper licenses and permits ..... Utilizing free resources...and more!
3
10:00 AM
Pacific
FREE
Employee Engagement: Think Like Your CEO   (Human Resources)
It is easy to point the finger when it comes to employee engagement. Employees look to the organization to provide meaningful work. The organization looks to employees to find meaning in their work. Like any mutually beneficial relationship, effective workplace engagement requires active participation from both parties. Engagement is more than just “company culture”. It is a comprehensive plan that if implemented properly will contribute directly to the bottom line.
When it comes to an employee engagement plan for your organization, how confident are you that you are on the same page as the CEO? With the day-to-day operations of HR, you have a unique perspective on engagement that your executive team may not see. Likewise, the CEO probably has a few valid concerns and ideas that you may not have considered. If you’re going to tackle employee engagement head-on, you need the green light from everyone.
Join Russel Gerrard, the VP of Operations at HR Performance Solutions and Anna Lim, HR Evangelist at BambooHR for this insightful webinar. They’ll shed some light on the state of employee engagement and present a few take-aways to help you make the right business case to your CEO.
Participants of this webcast can expect to learn: * The current trends, theories, and strategies within employee engagement * How to understand your CEO's employee engagement concerns and earn his or her buy-in * How to improve or implement a strategic, effective engagement plan for your organization
At the completion of this webinar you will have the confidence knowing that including your CEO's perspective in your overall strategy, you will earn the buy-in you need to implement an effective employee engagement strategy.
8
10:00 AM
Pacific
FREE
Orchestrating Effective IT Risk Management Across the Lines of Defense   (Security / Safety)
Today’s IT risk environment is more threatened than ever thanks to the growth in sophisticated cyber attacks and security vulnerabilities. Now, complex, hard-to-detect attacks could bring down not just a single institution but also large parts of the internet and the financial markets. Organizations need an intelligent approach when it comes to assessing IT risk and managing compliance.
Staying safe is no longer just about deflecting attackers. It’s about staying ahead of attackers who are already inside the organization, and banks are doing this through structured lines of defense that enhance security capabilities, involve IT risk managers in operations, and expand internal audits mandate so they can cover business disruption.
On this webinar presentation we will address some ways how organizations can as a part of an Integrated Risk Management initiative orchestrate effective IT risk management across the lines of defense.
8
11:00 AM
Pacific
FREE
How to Create a One Page Lean Business Model and Plan   (Management & Leadership)
You know you need a plan but you’re a busy entrepreneur with no time to create one, let alone update it. However, you know that you need to plan to be successful. Now it is easier than ever.
We’ve created a webinar where you’ll learn our simple system to create, update and execute your business plan. Using our provided template and system, you’ll take the first steps necessary to manage and grow your business.
You’ll learn how to: ..... Create a realistic and updated business vision ..... Identify your ideal customer ..... Create a unique value proposition ..... Set marketing objectives ..... Set financial objectives ..... Set sales targets ..... Grow your business.
10
9:00 AM
Pacific
FREE
Managing People as Carefully as Money   (Management & Leadership)
Featuring Eric Garton, coauthor of Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power.
10
10:00 AM
Pacific
FREE
Optimize Your Business - 12 Ways Automation Technology Can Improve Your Sales and Marketing   (Sales & Marketing)
Are you taking advantage of the digital technologies available to help you save time and money?
Digital marketing expert Jaime Nacach will focus on how to automate complex marketing and sales tasks so you can always send the right message to the right person at the right time.
You will learn: ..... Benefits of automating your sales and marketing processes ..... Software tools to automate the repetitive manual daily tasks ..... The difference between automated and manual processes ..... Marketing techniques in today’s modern world ..... Sample marketing and sales automation workflows…and more.
10
10:00 AM
Pacific
FREE
New Techniques to Increase Your Channel Sales Performance   (Sales & Marketing)
Disruption caused by digital transformation, changing buyer behavior, and a dynamic partner ecosystem are straining channel organizations trying to maximize resources and demonstrate channel program ROI. This makes building effective channel strategies even more mission-critical This webinar will highlight recent innovations in partner relationship management (PRM)– helping you stay current on what's possible and what works.
Strategies covered in this webinar will include: ..... Fully capitalizing on your partner network, enabling you to increase revenues through your indirect sales channel, improve customer satisfaction, secure partner loyalty, and decrease operating expenses ..... Delivering reliable and successful service across your customer value chain ..... Gaining greater visibility into the state of your business and drive better decision-making ..... How Lattice Semiconductor was able to sell more leveraging advanced PRM technology.
16
10:00 AM
Pacific
FREE
Add More Revenue Streams to Your Service-Based Business   (Entrepreneurship)
Trading "hours for dollars" is an easy way for small business owners to make money, but not the smartest way to leverage your time. In this session, attorney John Corcoran will teach you how to “scale up,” including: ..... How to add $50-100K in new revenue streams with your existing clients and network ..... How to get off the “time for dollar” roller coaster ..... 10 income streams you can implement in your business today ..... How you can get paid in advance to create your first one-to-many group program or offering (so you can build a more scalable business you love)
17
9:00 AM
Pacific
FREE
Executing a LinkedIn Business Development Strategy   (Sales & Marketing)
Many sales leaders struggle to get their salespeople to successfully use LinkedIn to grow their business. LinkedIn Expert Brynne Tillman and Sales Execution Expert Steven Rosen will share their formulas for success.
This webinar will cover two perspectives to a Crush your sales numbers using LinkedIn; ..... 1. The practical and tactical activities to leveraging LinkedIn and ..... 2. 3 Steps to effectively execute your LinkedIn strategy.
17
10:00 AM
Pacific
FREE
Essential Elements of Every Small Business Website   (Sales & Marketing)
You can no longer think about your website as a nice-looking brochure. Your website is the hub of your entire online presence, and it must function as a marketing asset.
In this webinar, Duct Tape Marketing founder John Jantsch will cover the key features every small business website must have in the world of marketing-activated websites.
Participants will learn: ..... How to draw visitors in with a compelling promise ..... The key trust-building elements prospects look for ..... How to create a "Call to Action" that gets clicks ..... How to use content to attract search engines ..... How to build a homepage journey for your ideal client.
22
11:00 AM
Pacific
FREE
Marketing Your Business with a Strategic One Page Marketing Plan   (Sales & Marketing)
If you are looking to grow your business, then you’ll need to grow your sales. Sales result from more than a wish and a prayer, you need a plan. You know that marketing your products and services is incredibly important. Whether it’s building your brand, raising awareness for your product or service or educating your prospects, you need a specific marketing plan.
Take the time to really make the changes necessary to increase the effectiveness of your marketing as well as your sales. We’ve created a one page template and we’ll show you how to use it to increase your sales.
At the seminar, you’ll learn how to: ..... Identify your ideal target markets ..... Create a unique value proposition ..... Set marketing objectives ..... Learn to test the effectiveness of your marketing plan ..... Identify the ideal marketing tools to grow your business ..... Set a realistic marketing budget ..... Create marketing strategies that result in long term results.
24
10:00 AM
Pacific
FREE
Creating an Effective Business Workflow   (Management & Leadership)
Understanding and managing your business processes is the key to longevity, and no process can truly be optimized without a well-managed workflow. Ultimately, workflow management can make the difference between the success and failure of the organization.
In this webinar, Stacy Kildal will discuss what workflow is, why it's important to your small business, and the steps you should take to evaluate and create an effective workflow.
You will learn how to: ..... Identify the steps to analyze and improve workflow ..... Define current tasks and strategy ..... Identify pain points, bottlenecks, and redundancies in your current tasks and strategy ..... Design your ideal future strategy ..... Analyze and implement workflow.
31
10:00 AM
Pacific
FREE
The Hidden Benefits of Going Green   (Energy / Environment)
You’re already aware that improving your company’s sustainability performance can help preserve scarce resources like water and energy, but did you know that these initiatives can also lower your costs and help you gain customers?
In this session, Will Teichman, Kimco Realty’s Director of Strategic Operations, will share tips for retailers looking to advance their sustainability efforts, including: ..... Identifying low- or no-cost “low hanging fruit” that will result in near-term savings ..... Special tips for food service establishments ..... How to share your efforts to appeal to your increasingly socially- and environmentally-conscious customers.
 September
12
10:00 AM
Pacific
FREE
How to Create a One-Page Plan of Action to Grow Your Company   (Management & Leadership)
Have you ever felt overwhelmed with too many details and urgent fires that pull you away from the highest value responsibilities needed to scale your business? Learn a winning formula to help you determine what your company should focus on over the next 90 days.
Join Wall Street Journal bestselling author and successful entrepreneur, David Finkel, as he walks you through these simple steps to create a one-page plan of action to grow your business.
You’ll learn: ..... How to design a rolling series of 90-day action plans to reach your business goals faster. ..... Why your plan must be one page. ..... How to avoid the 3 most common pitfalls that stop most companies from executing on their action plan…and much more.
13
9:00 AM
Pacific
FREE
Building Your Support Network: A Woman’s Guide for Success   (Women)
How to Create Your Personal Group of Mentors ..... Mentorship is so last year. Rather than seeking out a single mentor, the most successful leaders focus instead on building a circle of support — a diverse group of people with whom you consult regularly to get advice and feedback.
Having access to your own personal circle of support means that, no matter what the situation—personal or career-related—you always have someone whom you can count on for high quality support.
In this 60-minute webcast, Danielle Harlan, PhD, Founder and CEO of the Center for Advancing Leadership and Human Potential, will draw upon lessons from her book, The New Alpha: Join the Rising Movement of Influencers and Changemakers Who Are Redefining Leadership, to show you how to build your own circle of support—including who you should look for, how you can connect them in, and how they can help you.
13
10:00 AM
Pacific
FREE
Employee Networks - Getting More Work Done Through Shared Expertise   (Human Resources)
In order to build tomorrow's workforce today, it's time to look beyond the traditional organizational chart. Formalizing employee teams, teams of teams, and networks can stimulate collaboration and unlock undiscovered business value. A networked structure empowers employees to work cooperatively enabling timely, valuable knowledge and insights exchange thus increasing operational efficiency and effectiveness. As employee networks widen and deepen, they can mobilize critical knowledge and reveal key contributors and experts, including marginalized talent, hidden talent and underutilized talent, across the enterprise.
Most executives recognize the importance of this organizational structure shift. According to Deloitte, 92 percent of surveyed leaders believe that redesigning their organization is either very important or important, and thus many are moving away from formal, functional structures and redesigning their organizations to be dynamic, team-based, and network driven. Tools that can help organizations identify the employees who are experts and maximize the viral exchange of their actionable insights help organizations become more agile, responsive to change, and sustainable in a long-term fashion.
If driving better business results is anywhere on your short-list, then you know that employee networks have assumed a place of prominence in both public and private sectors as the foremost means of organizing to solve complex challenges and achieve collective goals. So, it’s unfortunate, at a time when the ability to create business value increasingly depends on experts’ knowledge and the sharing of their curated insights™, that so many HR and other business leaders haven’t done far more to harness the power of informal networks. But, some of the best organizations across the globe have already institutionalized a networked workforce structure, and now is the time to scoop up vital learnings from them.
This webcast in “fireside chat” style among leading network experts will offer actionable insights on: ..... Decoding hierarchical versus matrix versus networked structures ..... Transforming traditional hierarchical or matrixed structures into tomorrow’s new networked model ..... Identifying experts within the networks and leveraging their insights among all network members.
20
9:00 AM
Pacific
FREE
Modern Manners for Today's Business World   (Professional Development)
In a world of high-powered technology, many wonder if social skills and the display of good manners in the workplace are quaint, hopelessly "last century" concepts. After all, we've got work to do!
Many believe that such "niceties" are a costly waste of time and energy.
The truth is that, because of technology and the pressures of the 24-7 global workplace, respect and consideration for others are more critical than ever. The display of empathy and civility actually saves careers and companies in an otherwise virtual, impersonal, often soul-less work environment.
This webcast explores why social skills are as important—arguably even more important—than they have ever been, and provides useful advice and skills that you can immediately put into action.
Today, the path to success is a combination of your business know-how and your social skills. The good news is that manners and business etiquette are easy to learn and apply. So take one hour out of your busy day to join us as we explore: ..... Why these “rules” are not rigid and old fashioned, but absolutely critical for career success ..... The costs to individuals and organizations in having poor business etiquette ..... Areas of interpersonal interaction which need the most attention ..... What social skills do Millennials need most? ..... Steps you can take today to hone your interpersonal skills.
In a nutshell, you’ll learn ways to navigate the social conventions of your work environment with poise and confidence. Follow these lessons and you can earn a good reputation that could lead to bigger and better things in your career and personal life.
21
10:00 AM
Pacific
FREE
Video Marketing Made Easy   (Sales & Marketing)
Videos are now a digital marketing must. Nearly 50% of consumers say they’ve made a purchase as a result of watching a video on social media, and video will account for over 80% of internet traffic by 2020.
But the thought of making videos can be overwhelming. Rest assured that ANYONE can create them. Expensive equipment and fancy studios are no longer a requirement.
In this session, Digital Marketing Expert Sherry Bonelli will discuss the importance of video marketing to your business. She will cover: ..... The types of videos you can create ..... How to create videos with your smartphone ..... The easy-to-use video platforms (like Belive.tv, Facebook Live and YouTube Live) you can use to engage your future customers ..... Software tools that can make your video production easy ..... Affordable gadgets that allow you to record and create videos like a pro.
 October
11
9:00 AM
Pacific
FREE
Personal Branding for Women Leaders   (Women)
Define Your Brand to Achieve the Future You Desire ..... The key reason that many women shy away from personal branding is the fear that they will be perceived as bragging, and will end up turning people off.
Every single day, you are presented with opportunities to shape the way people view you, and the question is: Are you taking advantage of them?
In this webcast, Dorie Clark – a consultant, former presidential campaign spokesperson, and author of Reinventing You – will discuss the unique personal branding issues faced by women, and how female executives can cultivate their reputation as leaders.
Joins us as Dorie explains how to: ..... Identify the essence of your leadership brand ..... Overcome the “likeability conundrum” that researchers have identified ..... Enhance your executive presence ..... Communicate with authority and authenticity ..... Become known and respected in your field.
 December
15
10:00 AM
Pacific
FREE
SCORE ExpertAnswers- How to Write a Business Plan   (Entrepreneurship)
A Google search for "write a business plan" yields more than 50 million results, each offering resources, advice, templates and more. If that leaves you overwhelmed and confused about how to tackle this important undertaking, please join us for this SCORE LIVE Webinar.
SCORE mentors will offer "ExpertAnswers" to audience questions submitted by phone, email and chat. You'll have a chance to speak with SCORE mentors about how to write your business plan - and to hear how other entrepreneurs are doing the same thing.
DISCLAIMER:   Chamber Strategies and its Chamber of Commerce partners display these webinars and on-line workshops as a good-faith educational resource for Chamber members.   This does not, in any way whatsoever, constitute an endorsement of these webinars, workshops and/or any associated websites, nor are we responsibile for their content, accuracy, legality, or any other matter so related.   Should you find that a webinar is unavailable, please let us know.   Thank you.
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