Webinars & Workshops
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Webinars & Workshops           Business Resources
 Professional Development  (18)       * Display Webinar Titles Only *
FREE Modern Manners for Today's Business World
In a world of high-powered technology, many wonder if social skills and the display of good manners in the workplace are quaint, hopelessly "last century" concepts. After all, we've got work to do!
Many believe that such "niceties" are a costly waste of time and energy.
The truth is that, because of technology and the pressures of the 24-7 global workplace, respect and consideration for others are more critical than ever. The display of empathy and civility actually saves careers and companies in an otherwise virtual, impersonal, often soul-less work environment.
This webcast explores why social skills are as important—arguably even more important—than they have ever been, and provides useful advice and skills that you can immediately put into action.
Today, the path to success is a combination of your business know-how and your social skills. The good news is that manners and business etiquette are easy to learn and apply. So take one hour out of your busy day to join us as we explore: ..... Why these “rules” are not rigid and old fashioned, but absolutely critical for career success ..... The costs to individuals and organizations in having poor business etiquette ..... Areas of interpersonal interaction which need the most attention ..... What social skills do Millennials need most? ..... Steps you can take today to hone your interpersonal skills.
In a nutshell, you’ll learn ways to navigate the social conventions of your work environment with poise and confidence. Follow these lessons and you can earn a good reputation that could lead to bigger and better things in your career and personal life. (Aired on 9/20/17)
FREE Why It Pays To Be Likeable: 7 Simple Social Concepts
New York Times bestselling author Dave Kerpen will show you how businesses are achieving amazing results with creative social business strategies. He’ll explore what today’s consumers expect from organizations and ways you can exceed customer expectations. You’ll discover how responsiveness, transparency, true engagement and storytelling can make your brand likeable – and profitable. The result: You will walk away energized with actionable ideas to take your social strategy to the next level - and build your business!
FREE Why it Pays to Be Likeable
Today's consumers demand more from businesses everywhere, making principles like responsiveness, delivering valuable, authenticity, and adaptability no longer a choice. By meeting, even exceeding, these high expectations, companies will become more likeable and see greater business results. And in the digital age, with social media serving as the great equalizer, this truth has been even more evident.
In this webinar, Dave Kerpen, best-selling author & CEO of Likeable Local, will share stories and actionable advice for business owners to make their companies more likeable.
FREE Becoming a Valued Player: A Toolkit for Personal and Professional Success
Practical Tips and Tactics for Becoming an MVP at Work and in Your Personal Life ..... With the growing trend of distraction and dysfunction in the workplace, more people are seeking to be the valued team members they feel they should be.
Consultants and authors Mark Thompson and Bonita Buell-Thompson, along with researcher Clifford Nass, have assembled new, clear strategies for anyone wanting to become a truly valued contributor both at work and in their personal lives.
This webcast will present recent study data and lay out the tactical, practical steps required for this type of change. (Aired on 4/16/14)
FREE 6 Time Tactics to Free Up 8+ Hours per Week to Grow Your Business and Get Your Life Back!
A Proven Time Mastery System for Business Owners ..... One of the most common complaints for business owners is that there's too much to do and not enough time in the day to get it all done. The surprising truth is that you’re already working enough hours, you just need to do more with the hours you’re already working.
Join Wall Street Journal bestselling author and serial entrepreneur, David Finkel, as he shares with you 6 concrete time tactics to create more value for your business in less time.
You’ll learn ..... Time Tactics A revolutionary new time mastery system designed for business owners to help you manage the conflicting demands and multiple hats you wear. ..... 4 Ways to cut out the low value tasks and preempt the recurring fires that steal your day. ..... A simple technique to help you identify precisely what you do that creates the most value for your business. ..... How to find, hire, and leverage a personal assistant (and 7 ways to best to leverage him or her to produce more in less time) ..... Why discipline and will power are doomed to fail (and the two elements that consistently work.) ..... And much more.
This system works. For example, you’ll see how a surgeon from St. Louis applied these concepts to increase his annual operating profit by $776,420. And how a contractor in San Diego not only grew his company by 42% but reduced his working hours from 70 hours a week down to 35 hours a week. (Aired on 8/21/14)
FREE What Motivates Me: How to Take Control of Your Career
Aligning Your Work with What Makes You Happy ..... After analyzing the results of interviews with 850,000 people, researchers Adrian Gostick and Chester Elton found the key difference between those who are happiest and most energized at work is whether their work aligns with what motivates them.
But knowing what most motivates us isn’t easy. It’s often not what our culture tends to emphasize, things like status or money or even using our strengths.
The authors’ research shows that if people understand better what their motivators really are, they can make some relatively moderate changes within their careers that will make them much more engaged and happier. (Aired on 10/1/14)
FREE Finding Your Passion to Guide Your Career
We have all heard that if you do what you love, then it will not feel like work, and the money will follow. But when you feel unfulfilled at work, your career is a dead weight that you drag around even in your free time.
What if you have no idea what your passion is?
So many of us get boxed into a career where we can perform adequately, but it just doesn’t tap into our core strengths and desires. The secret is to focus on your unique talents, skills, and experience that produce the most value.
Join this in-depth interview with Alexandra Levit where she will explore ways to consider your career in a new light: How to create the career that gives you an opportunity to excel.
When you persevere and look for opportunities, you’ll ultimately succeed. By capitalizing on your unique passions and gifts, you’re one step ahead of those who do not. (Aired on 1/14/15)
FREE Singletasking: How to Get More Done, One Thing at a Time
How a Single-Focused Approach Delivers Results ..... We have become a nation addicted to the enticing and dangerously misleading drug of multitasking. You might be hooked yourself.
The popular notion is that by doing several tasks at once we can accomplish more — but a host of neuroscientific research shows that the opposite is true. The fact is that your brain is simply not built to multitask.
In any situation, we're most efficient focusing on one task at a time. But with all the information and interruptions that bombard us, how is that possible?
In this webcast, you’ll discover how to clear and calm your mind, arrange your schedule and environment, and gently but firmly manage the expectations of people around you so that you can accomplish a succession of tasks, one at a time — and be infinitely more productive and effective.
You Will Learn: ..... Discover tangible tools to focus your mind and harness your potential ..... Learn why multitasking is a myth — and how to singletask your way to success ..... Simple methods for tackling your list of "to dos" with less effort and greater ease ..... Gain practical techniques to manage your environment - including people around you ..... Uncover methods to do more in less time with better results ..... Apply fascinating cutting edge science to improve your relationships and quality of life. (Aired on 4/1/15)
FREE 5 Steps to Gain Control Under Pressure: Tips from an FBI Hostage Negotiation Trainer
Much of the respect that people have for you rises or falls according to how you act under pressure. Wouldn't you agree? How you handle yourself in stressful situations can mean the difference between reaching people or blowing it with them.
During this webcast, you will learn from Dr. Mark Goulston, former FBI and police hostage negotiation trainer and author of AMACOM’s bestselling book, Just Listen, how to both gain self-control and control of a situation when you're under pressure. You'll learn 5 steps you can take to keep your composure and focus when stressful circumstances arise.
You don’t get a second chance to make a first impression, and if you lose control, people will always know that part of you exists and it will work against you. Dr. Goulston will share the 5 steps to gain control under pressure so you become that cool, calm, and collected person that you always wanted to be, but didn't think you could. Among the things you will learn in this webcast are:
..... How your amygdala hijacks you to kick you off balance and how you can foil such a hijack ..... How to talk yourself down from fear and anger to acceptance and control ..... How to have your internal mentors talk you back into control and how to remember what they meant to you ..... How to realize that an "ounce of anticipation" is worth a "ton of poise" ..... How to stay on diets and exercise regimens by making a Santa's list of who's been naughty and nice to you. (Aired on 4/8/15)
FREE Rookie Smarts: Why Learning Beats Knowing in the New Game of Work
How Being New, Naïve, and Even Clueless Can Be an Asset ..... In a rapidly changing world, experience can be a curse. Rookies are unencumbered, with no baggage to weigh them down, no resources to burden them, and no track record to limit their thinking or aspirations.
For today’s knowledge workers, constant learning is more valuable than mastery. Leadership expert Liz Wiseman argues that the most successful rookies are hunter-gatherers — alert and seeking, cautious but quick like firewalkers, and hungry and relentless like pioneers.
Most importantly, she identifies a breed of leaders she refers to as “perpetual rookies.” Despite years of experience, they retain their rookie smarts, thinking and operating with the mindsets and practices of these high-performing rookies.
This webcast explores the questions every experienced professional faces: “Will my knowledge and skills become obsolete and irrelevant? Will a young, inexperienced newcomer upend my company or me? How can I keep up?”
The answer is to stay fresh, keep learning, and know when to think like a rookie.
Liz will offer vivid illustrations, personal reflection, and practical tools to help leaders keep themselves and their entire team fresh, relevant, and performing at the top of their game. (Aired on 7/8/15)
FREE How to Brief Like a Pro
Briefings, whether in the form of briefing notes/memoranda, longer briefing books, or oral briefings, are used to keep decision makers informed about the issues for which they are responsible.
In government, briefings are the principle means of communication between government policy staff and senior officials. The demands of effective governance require senior officials to constantly learn and retain information about a vast range of topics and issues, which change rapidly and continuously.
The only way they can do this is to rely on concise, clear, reliable briefings.
This webcast provides you with a practical overview of preparing briefings for professionals in government and advocacy organizations.
You Will Learn ..... The purposes and context of briefing notes and memoranda ..... Assessing the audience’s needs and expectations ..... Basics of briefing design and format ..... Selecting information sources ..... “Distilling an ocean of data into a bottle of insight” ..... Objectivity and critical thinking ..... Effective use of writing time ..... An evaluation checklist for the final draft. (Aired on 9/2/15)
FREE Overcoming an Imperfect Boss
It’s not your boss' job to develop you, motivate you, or inspire you. That's your job. This humorous, highly interactive webcast will delve deeply into the awkward, unnatural boss-subordinate relationship and help you to manage even the scariest relationship. Most people leave the magic of what could be a career-changing relationship with their boss untapped.
This program starts with a simple concept: "Your boss is just an imperfect human being, doing the best she can... just like you.” You’ll learn techniques to help you gain more influence in your relationship with your boss and be able to navigate even the most tricky situations more elegantly. You Will Learn ..... Why the boss-subordinate relationship is so complex ..... The biggest career mistake you can make ..... How to get your boss to trust you ..... 8 questions every employee should ask their boss ..... How to persuade your boss ..... How to give your boss bad news ..... How to deal with a moody boss ..... How to find out where you stand with your boss and his boss ..... What to do if your boss is really a jerk.
So if you want to develop a better relationship with your boss, this program is a great place to start. While attending this program is FREE, reservations are required. (Aired on 11/18/15)
FREE It’s Not What You Say, but How You Say It
Effective communication is important no matter the size of your business. Great leaders know that good communication is the key to success—and everyone in your enterprise should know the difference between constructive and destructive communication methods and how to tell the difference.
Please join this SCORE Live Webinar presented in alliance with AARP’s Life Reimagined Institute where we’ll focus on effective communication in the workplace. Our presenter, Dr. Pepper Schwartz, a professor of sociology at the University of Washington in Seattle, will lend her advice on the following topics: ..... Identifying your audience ..... Selecting the best communication channel ..... Leading hard conversations ..... Maintaining a receptive atmosphere. (Aired on 3/17/16)
FREE Save an Hour Per Day and Grow Your Business Through Better Email Habits
More than 116 billion business-related emails are sent every day, according to market research conducted by Radicati. That equates to an average of almost 120 emails sent/received daily by each business user.
This webinar, presented in partnership with Staples, will help you tackle all those emails by offering resources and tips to manage your inbox in less time so that you can close more deals and expand your business. Featuring two email experts from Boomerang, we'll discuss the latest data and research-backed email productivity tips for small business owners including: ..... Business owner sending emailWays to manage your email in 20% less time ..... How to use shortcuts to be more productive in your inbox ..... The best times that you should send emails to get more responses ..... What cognitive psychology can teach us about how to be more productive in email. (Aired on 3/22/16)
FREE The Power of Questions to Open Doors, Uncover Solutions, and Spark Change
What to ask and when — to reach the outcome you seek. .....
This webcast reveals a new way to think about how you can use questions to be more productive, creative and effective at most everything you do. Author Frank Sesno draws on his decades of experience as an interviewer on CNN, NPR and in front of live audiences to explain how different types of questions work, lead to distinct outcomes and employ different listening skills.
Drawing on stories from his career and from the extraordinary people he interviewed for his new book, he offers questioning tactics you can put to use to more effectively solve problems, set strategy, inspire creativity, spark innovation, prompt curiosity and connect with people at the office or in your living room.
This webcast will change the way you think about the questions you ask, and offer practical ideas for better listening. It will help you realize there’s a world of discovery and success – if you know how to ask for it. (Aired on 1/18/17)
FREE The Voice of Experience: How Language Can Improve Your Customer Experience
Everyone’s talking about customer experience. And yet, in all the conversations about customer journeys and touch points, most people overlook the most tangible expression of their brand: the language they use when communicating with customers.
Cisco’s brand experience team saw an opportunity to use language to change the game in an industry where products are complex and jargon is widespread.
Find out how the award-winning Cisco Language Program is changing the way people experience their brand and playing a positive role in engaging web visitors and helping them win new business.
You'll learn ..... How research showed Cisco that its language was hurting its customer experience ..... How the Cisco brand experience design team is tackling the big, hairy goal of changing the way 70,000 people write ..... How to get your senior stakeholders to buy into the idea of changing your language ..... Where to start with your own brand language program, and how to keep up the momentum ..... How to measure success once you’ve done it
While attending this program is FREE, reservations are required. (Aired on 9/14/16)
FREE Presentation Skills - Speak with Confidence and Grow Your Business
Presenting to a group is an excellent opportunity to show your expertise and generate leads. Learn how to create presentations to help you grow your business.
Material Covered: ..... How to choose the ideal presentation topic. ..... The importance of doing your research and being prepared. ..... How to structure your presentation. ..... What participants want to hear. ..... How to engage your audience. ..... Presentation tips to make things run smoothly. ..... How to evaluate your presentations objectively. (Aired on 5/2/17)
FREE 5 Fabulous Habits of Local Business Champions
As part of National Small Business Week, SCORE and the SBA invite you to attend this informative webinar. ..... Learn how to go from being a local business owner to a local business CHAMPION by having a: ..... Consistent and accurate online presence across all sites ..... Business profile full of rich content like videos, images and reviews ..... Well-designed, easy-to-navigate website ..... Business phone that’s answered! ..... Solid social media marketing strategy. (Aired on 5/3/17)
DISCLAIMER:   Chamber Strategies and its Chamber of Commerce partners display these webinars and on-line workshops as a good-faith educational resource for Chamber members.   This does not, in any way whatsoever, constitute an endorsement of these webinars, workshops and/or any associated websites, nor are we responsibile for their content, accuracy, legality, or any other matter so related.   Should you find that a webinar is unavailable, please let us know.   Thank you.
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