Webinars & Workshops
(Another Chamber of Commerce Membership Benefit)
                                                
 23 ... Upcoming "Live" Webinars   (View All)
  Admin, Finance, Legal, etc. (1)  Customer Experience (2)  Entrepreneurship (2)  Human Resources (4)
  Management / Leadership (1)  Professional Development (1)  Sales & Marketing (7)  Shopping & Retail (1)
  Travel / Tourism (1)  Women (3)
 596 ... "On Demand" Webinars
  Admin, Finance, Legal, etc. (86)  Advert, Promo, Social Media (33)  Customer Experience (11)  Education & Training (4)
  Emergency Preparedness (5)  Energy / Environment (1)  Entrepreneurship (11)  Human Resources (52)
  International Trade (5)  Logistics / Distribution (4)  Management / Leadership (97)  Nonprofit / Community (38)
  Professional Development (18)  Real Estate (1)  Sales & Marketing (167)  Security / Safety (4)
  Technology (50)  Women (9)
 June
26
11:00 AM
Eastern
FREE
Global Hospitality Leadership   (Travel / Tourism)
We invite you to learn more about the master's in Global Hospitality Leadership at the Georgetown University School of Continuing Studies. Take part in cutting-edge projects, engage with hospitality experts and thought leaders, and explore the diverse sectors at the heart of this evolving industry.
26
12:00 PM
Eastern
FREE
Leveraging HR Analytics in Strategic Decisions   (Human Resources)
Human Resource leaders are urged to apply big data and predictive analytics to talent, leadership, and organizational capabilities. But too often, today’s HR analytics are mainly used for cost avoidance, not to drive broader strategic success. So how do leaders use better data and analysis to gain the long-sought strategic impact of human capital decisions?
Beyond the data and analytics, strategic success hinges on fundamental questions about storytelling, culture, uncertainty, and the connection between artificial and human intelligence. HR analytics leadership should be a priority, but it’s not about simply applying the latest innovations or waiting for HR to deliver new analyses.
True leadership means understanding and enhancing pivotal decisions.
Join this live, interactive HBR webinar with University of Southern California Professor John Boudreau to learn how human resource professionals, analysts, and leaders can make the most of HR analytics by thinking outside the lines and using their experience and insights to see the inflection points that reveal the true story.
27
1:00 PM
Eastern
FREE
Better User Appquisition: How to Grow Organic Installs With App Store Optimization   (Sales & Marketing)
App stores are crowded and the competition is intense. When people have a sea of apps to choose from, how do you know they will download yours? App store optimization will give you the answer. If you don't think app store optimization is important, then you're missing out on opportunities to drive organic installs. And organic installs means spending less money to get users.
Join us for this free seminar to learn how to create a tailored ASO plan that will work for your app (not those generic hints you find from any ol’ Google search).
27
1:00 PM
Eastern
FREE
Investigating the Impact of Performance Reviews on Engagement   (Human Resources)
Performance management and employee engagement are two of the hottest topics in HR today, but how do they influence one another? To find out, HR.com conducted a survey on this topic in partnership with BambooHR. In this webcast, we start by reporting on new data about how HR professionals view employee engagement and employee discretionary effort (that is, employees’ willingness to go above and beyond the minimum effort required) in their organizations.
Just how engaged is today’s workforce, and how well do engagement scores line up with employee willingness to go the extra mile at work? Then we explore the degree to which specific management practices influence engagement. It has, for example, sometimes been claimed that manager/employee relationships are correlated with engagement levels, so we tested this conventional wisdom. Find out which kinds of relationships tend to work best.
In this webcast, you will also discover how aspects of performance management seem to influence engagement levels. Can the frequency of performance reviews be linked to engagement or discretionary effort? How about the underlying reasons for conducting such reviews? By answering such questions, we gain insights into the best practices associated with the sometimes contentious topic of performance reviews.
You will also learn about which tools and technologies are used to track performance management today. Do some companies still use paper processes? How about spreadsheets? You will find out about the current state of such technologies and what tomorrow may bring.
Join Brian Anderson and Bryson Kearl from BambooHR, as they discuss the results from the survey and strategies that can help you develop more effective performance management and engagement practices. As a webcast participant, you will also receive a copy of the white paper written by HR.com.
27
1:00 PM
Eastern
FREE
How to Grow Organic Installs With App Store Optimization   (Sales & Marketing)
So you've sunk a chunk of time and money into building your super-nifty app (or are planning to), but don't forget— Merchandising. Is. Everything. Without prime placement in the app store, very few people will find and install it ... no matter how nifty it is.
What's the secret to increasing organic installs for your app, without having to spend even more money?
Join us on June 27 for this free seminar to learn how to create a tailored app store optimization plan that will work for for your app (not those generic hints you find from any ol' Google search). ASO leads to higher visibility and more users for your app, for less money. Now that's nifty.
You will learn: ..... How to improve app store visibility ..... How to master the new Google Play layouts ..... How A/B testing drives conversion rates up ..... How organic installs help paid campaigns.
27
2:00 PM
Eastern
FREE
7 Secrets to Building a Successful Small Business   (Management / Leadership)
Develop a clear business vision, strategize carefully and grow your business. At this webinar you’ll learn how to develop a really effective growth strategy. You’ll learn:
The importance of defining your vision.
How to develop a growth strategy that includes: ..... Your marketing and sales strategy ..... Your financial strategy ..... Your employee strategy ..... Your technology strategy ..... Your exit strategy
With the seven secrets learned at this webinar, you’ll be ready to grow your business.
29
10:00 AM
Eastern
FREE
7 Digital Best Practices for HR Professionals: Ways to Recruit and Hire Faster   (Human Resources)
Industry experts predict that all successful businesses will soon become 100% digital. The biggest challenge is the “how”. The HR world is rapidly changing; global candidates are becoming more tech-savvy and rely on mobile-enabled interactions. Now more than ever, HR teams are looking to attract and retain the right talent, increase employee satisfaction, and enrich the overall recruiting and onboarding experience.
Here’s the time to make 2017 a year of digitization and transformation. The plan: revamp all of your current HR processes and swap paper for an eSignature solution for everything ranging from offer letters, new hire approvals, candidate NDAs, and contractor agreements.
Watch this on-demand webinar to learn about the 7 important ways that HR teams can make meaningful progress in their digital transformation. You will also learn:
• Top HR pains in the workplace
• How other companies achieved success in digital transformation
• How leveraging an eSignature solution can help you save time and money.
29
11:00 AM
Eastern
FREE
Giving And Receiving Feedback: How To Do It Better   (Human Resources)
Giving and receiving feedback are skills we can all practice and do better. They can both be an intimidating experience, especially when the feedback is constructive. But that doesn’t make the task any less important for everyone – managers and employees alike. After all, thoughtful, constructive feedback is one way to help employees grow and develop their skills. When delivered effectively, the process also builds trust in work relationships.
So, how do you give better feedback, learn to receive it as the gift it’s meant to be, respectfully discuss feedback you disagree with, and help encourage others to do the same?
We put together this webinar to help you get better at and more comfortable with giving and receiving feedback so you can get the benefit of learning what and how to do better for yourself and others.
We’ll share real-world examples that will help you foster a culture of feedback in your organization and how to: ..... Give more valuable and effective feedback, ..... Receive feedback with greater understanding, ..... Interpret the full meaning and context of feedback, ..... Teach others to give feedback by modeling behaviors, and ..... Disagree with feedback you’re given.
The purpose of feedback is always to help people be their best and take ownership of their development. Beyond that, giving the gift of feedback can help improve employee engagement, retention and productivity. But only if it’s done well. Join us for this webinar to learn useful tips that will help you and others in your organization get better at giving and receiving feedback.
29
1:00 PM
Eastern
FREE
Build a Relationship - A Guide to Effective Customer Communication Through Video, Text and Email   (Customer Experience)
Your customers are the most important part of your business, and effective communication is a key component to connecting and building relationships with them.
Michael Skigen will cover how to effectively use video, email and text to strengthen and grow your customer relationships, and better your business by doing so.
By attending this webinar, you will learn: ..... How to grow your business and stay ahead of the competition ..... How to make your current customers repeat customers ..... Three actions to improve your customer communications
 July
6
1:00 PM
Eastern
FREE
Manage Your Marketing Content with an Editorial Calendar   (Sales & Marketing)
Marketing can be a daunting task, especially for solo-preneurs or small business owners who lack resources or a full time marketer.
You can manage your marketing strategy—and time—with an editorial calendar. An editorial calendar can help you tell your brand stories, publish content consistently, and keep customers engaged.
Join us as Express Writers Content Development Specialist, Tara M. Clapper, provides a high-level look at: ..... The defining qualities of an editorial calendar ..... How to populate your editorial calendar ..... What types of content to include in your content marketing mix ..... When and how to create keyword-focused copy (the right way) ..... How to market your published content on social media as part of your editorial strategy ..... What tools you can use to keep a handle on your content – and your valuable time ..... Free and inexpensive content creation ideas and affordable outsourcing solutions.
11
1:00 PM
Eastern
FREE
Easy & Affordable DIY Infographics for Your Business   (Sales & Marketing)
Infographics are powerful marketing tools as they are visually appealing, unique and shareable. They are an effective way to educate, inform and engage existing and potential customers.
Best of all, they can be surprisingly affordable and simple to make (even without design experience and expensive software.)
Not sure where to start? Join us, and you'll learn: ..... Simple ways to communicate visually with your customers ..... How to generate ideas for an infographic ..... The 7 most common types of infographics ..... Best practices for infographic design ..... How infographics can promote your business, while driving referral traffic and backlinks.
12
12:00 PM
Eastern
FREE
Women and the Gig Economy: Secrets to Succeeding in the New World of Work   (Women)
How to Make the Most of Your Skills, Passions, and Future ..... In an economy marked by the volatility and uncertainty of corporate layoffs, down-sizings, and outsourcing, traditional full-time employment is declining. Increasingly in its place are short-term assignments, contract and consulting work, and freelance assignments – a new way of working called “The Gig Economy.”
In this eye-opening program, Diane Mulcahy, author of The Gig Economy: The Complete Guide to Getting Better Work, Taking More Time Off, and Financing the Life You Want, narrows the lens even further and focuses on how women, more than ever before, can leverage this new way of work in order to more favorably (and more easily!) juggle the multiple roles and hats they have always worn.
Learn ..... How to manage the risks of “gig work” while maximizing the rewards ..... Ways to thrive in this new landscape by cultivating multiple sources of income, skills, and a financial safety net ..... Secrets for how to finance time off between gigs – travel, volunteer, or pursue your passions ..... How to regain power over your calendar and control over you time ..... Ways to increase financial flexibility by reducing fixed costs and boosting income and savings.
12
1:00 PM
Eastern
FREE
4 Smart Ways to Find and Win New Clients   (Sales & Marketing)
Are you frustrated with your sales results, even though you have put a lot of time, money and effort, your heart and soul into growing your revenue? Looking to grow your sales, quickly and effectively, but also prevent buyer’s remorse and keep your clients loyal?
This webinar will help you identify new ways (that you can start using right away!) to find, engage, win and keep new clients.
Here's what you will discover:
1.FIND: How to find new clients who are in the market today
2.ENGAGE: How to connect with them instantly and engage into a dialogue
3.WIN: How to remove any resistance and win new clients
4.KEEP: How to prevent buyer’s remorse and keep your clients loyal.
13
2:00 PM
Eastern
FREE
What Does the Future of Sales and Service Look Like?   (Sales & Marketing)
Examining the Impact of the Future on Three Key Areas — Training, Technology and Talent.
In the future, sales and service will look drastically different than they do today—if sales and service are your livelihood, you can't ignore the opportunity that exists within our industry. Join us for this forward-thinking webinar, featuring content from CSO Insights, the research division of Miller Heiman Group®, to examine the future of sales and service through the lenses of training, technology and talent.
Discover how your training approach must shift, examine the new type of talent needed to give your organization a competitive advantage, and explore the latest technologies, including Artificial Intelligence, which enable your organization to innovate for the future. Whether you're seeking to dial up your talent, drill down on technology or dig into individualized training, this webinar will prepare you for the future so you can invest in areas that will impact your business for the long-term.
Join us for this webinar, featuring Jim Dickie, Co-founder and Independent Research Fellow, CSO Insights, to learn about: ..... The future of the sales and service industry through three key areas—training, technology and talent. ..... The evolution of sales and service over the next decade, and the impact it will have on your business. ..... The influence of Artificial Intelligence on how we sell and who is successful at selling. ..... The critical steps sales and service leaders should take now to prepare for the future.
18
2:00 PM
Eastern
FREE
Florida Reemployment Tax Basics: Foundation for Your Success   (Admin, Finance, Legal, etc.)
Building a foundation for success is all about the basics. In this webinar, Jody Burke and Michael Metz will provide you with a solid foundation and understanding of reemployment tax in Florida, covering: ..... Florida requirements and your responsibilities ..... Reemployment tax rates ..... How to file and pay electronically ..... The difference between employees and independent contractors ..... Common Law Rules ..... Records you need to keep ..... And more.
20
1:00 PM
Eastern
FREE
9 Secrets for Retail Success   (Shopping & Retail)
It’s not enough to just know how to survive in today’s ever-changing retail environment, but how to thrive.
Join this webinar, and retail expert Ritchie Sayner will walk you through the essential steps for retail success and more.
Topics covered will include: ..... How to build customer loyalty ..... The benefits of empowering your staff ..... How to better manage your inventory though the use of open-to-buy (OTB) ..... Ways to control markdowns ..... Why saying "NO" is OK.
26
12:00 PM
Eastern
FREE
How Electronic Arts Created a Brand Voice to Overhaul Their Customer Experience   (Customer Experience)
When a customer is unhappy, how you respond can make or break their relationship with your brand. The Worldwide Customer Experience Team at Electronic Arts (EA) deals with some of the most passionate customers in the world: gamers. But something was going wrong in their conversations.
From tense interactions about sketchy network connections, to downright aggression when games ran into performance issues, the Customer Experience Team was battle-scarred.
In this session, you’ll hear how EA created an authentic brand voice, how they are turning the tables on those difficult customer conversations, and how they are re-energizing their team and reshaping their culture in the process.
You’ll leave this session knowing how to supercharge your employee experience, boost engagement, and give your people the permission, tools, and support to be themselves while representing your brand. You Will Learn ..... How to launch an internal tone of voice in three simple steps ..... Ways to use your brand values to create a voice that’s true to your brand ..... Steps to rally the troops around a new initiative and push back on the skeptics ..... Advice for proving your program’s success every step of the way.
27
1:00 PM
Eastern
FREE
Top Misperceptions About Franchising   (Entrepreneurship)
Franchising has proven to be one of the safest, most successful business models out there, yet there are a lot of franchising misperceptions about this economic cog that are hindering positive economic impact in your community.
Hear John Blair, from industry-leader FranNet, talk about some of the biggest misperceptions to help you gain a true understanding of the franchise business model.
This webinar will help you understand: ..... Franchising’s economic output compared to the overall economy. ..... Who buys a franchise? ..... What’s available other than fast food? ..... Why it doesn't cost $1,000,000 for a franchise. ..... How to build a business model before the business is even thought of.
 August
10
1:00 PM
Eastern
FREE
Optimize Your Business - 12 Ways Automation Technology Can Improve Your Sales and Marketing   (Sales & Marketing)
Are you taking advantage of the digital technologies available to help you save time and money?
Digital marketing expert Jaime Nacach will focus on how to automate complex marketing and sales tasks so you can always send the right message to the right person at the right time.
You will learn: ..... Benefits of automating your sales and marketing processes ..... Software tools to automate the repetitive manual daily tasks ..... The difference between automated and manual processes ..... Marketing techniques in today’s modern world ..... Sample marketing and sales automation workflows…and more.
 September
13
12:00 PM
Eastern
FREE
Building Your Support Network: A Woman’s Guide for Success   (Women)
How to Create Your Personal Group of Mentors ..... Mentorship is so last year. Rather than seeking out a single mentor, the most successful leaders focus instead on building a circle of support — a diverse group of people with whom you consult regularly to get advice and feedback.
Having access to your own personal circle of support means that, no matter what the situation—personal or career-related—you always have someone whom you can count on for high quality support.
In this 60-minute webcast, Danielle Harlan, PhD, Founder and CEO of the Center for Advancing Leadership and Human Potential, will draw upon lessons from her book, The New Alpha: Join the Rising Movement of Influencers and Changemakers Who Are Redefining Leadership, to show you how to build your own circle of support—including who you should look for, how you can connect them in, and how they can help you.
20
12:00 PM
Eastern
FREE
Modern Manners for Today's Business World   (Professional Development)
In a world of high-powered technology, many wonder if social skills and the display of good manners in the workplace are quaint, hopelessly "last century" concepts. After all, we've got work to do!
Many believe that such "niceties" are a costly waste of time and energy.
The truth is that, because of technology and the pressures of the 24-7 global workplace, respect and consideration for others are more critical than ever. The display of empathy and civility actually saves careers and companies in an otherwise virtual, impersonal, often soul-less work environment.
This webcast explores why social skills are as important—arguably even more important—than they have ever been, and provides useful advice and skills that you can immediately put into action.
Today, the path to success is a combination of your business know-how and your social skills. The good news is that manners and business etiquette are easy to learn and apply. So take one hour out of your busy day to join us as we explore: ..... Why these “rules” are not rigid and old fashioned, but absolutely critical for career success ..... The costs to individuals and organizations in having poor business etiquette ..... Areas of interpersonal interaction which need the most attention ..... What social skills do Millennials need most? ..... Steps you can take today to hone your interpersonal skills.
In a nutshell, you’ll learn ways to navigate the social conventions of your work environment with poise and confidence. Follow these lessons and you can earn a good reputation that could lead to bigger and better things in your career and personal life.
 October
11
12:00 PM
Eastern
FREE
Personal Branding for Women Leaders   (Women)
Define Your Brand to Achieve the Future You Desire ..... The key reason that many women shy away from personal branding is the fear that they will be perceived as bragging, and will end up turning people off.
Every single day, you are presented with opportunities to shape the way people view you, and the question is: Are you taking advantage of them?
In this webcast, Dorie Clark – a consultant, former presidential campaign spokesperson, and author of Reinventing You – will discuss the unique personal branding issues faced by women, and how female executives can cultivate their reputation as leaders.
Joins us as Dorie explains how to: ..... Identify the essence of your leadership brand ..... Overcome the “likeability conundrum” that researchers have identified ..... Enhance your executive presence ..... Communicate with authority and authenticity ..... Become known and respected in your field.
 December
15
1:00 PM
Eastern
FREE
SCORE ExpertAnswers- How to Write a Business Plan   (Entrepreneurship)
A Google search for "write a business plan" yields more than 50 million results, each offering resources, advice, templates and more. If that leaves you overwhelmed and confused about how to tackle this important undertaking, please join us for this SCORE LIVE Webinar.
SCORE mentors will offer "ExpertAnswers" to audience questions submitted by phone, email and chat. You'll have a chance to speak with SCORE mentors about how to write your business plan - and to hear how other entrepreneurs are doing the same thing.
DISCLAIMER:   Chamber Strategies and its Chamber of Commerce partners display these webinars and on-line workshops as a good-faith educational resource for Chamber members.   This does not, in any way whatsoever, constitute an endorsement of these webinars, workshops and/or any associated websites, nor are we responsibile for their content, accuracy, legality, or any other matter so related.   Should you find that a webinar is unavailable, please let us know.   Thank you.
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