Webinars & Workshops
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Webinars & Workshops           Business Resources
 Management & Leadership  (105)       * Display Webinar Titles Only *
FREE The Ladder of Leadership: Key Competencies That Determine Leadership Success
SuccessFinder (voted one of the top companies to watch in 2017) will be sharing the findings of their two-year “Ladder of Leadership” research that shows a direct correlation between the most successful business leaders and specific behaviors at first/intermediate-level, senior-level and C-levels of management.
What You’ll Learn:
Dr. Hass will explain the findings of the study, including the three types of behavioral competencies that are required for success at —and between— each level: ..... Always on: The 2 fundamental behavioral competencies are important at every level of management. ..... Leap: The few bridging behaviors that are important between first/intermediate- to senior-level management and a different set between senior- and C-level management. ..... Lead: And the competencies unique to each leadership stage.
Clients like McKesson Canada have called this research “game changing”. We hope you will too!
More about the Ladder of Leadership Research SuccessFinder has synthesized the behavioral data of over 1,000 leaders for this research. Through meticulous data analysis we now have a framework that shows clearly the behavioral propensities that characterize exceptional performance at each leadership level, as well as the transitional behaviors that will be necessary to adapt from one level to the next. It is the practical application for managing in a VUCA (volatile, uncertain, complex, and ambiguous) world.
Everyone attending the Ladders of Leadership webcast will receive a copy of the white paper. (Aired on 2/6/18)
FREE Growth Strategies for Business Leaders
Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment — find an attractive market, formulate the right strategy, and win new customers.
But when Chris Zook, author of the best-selling Profit from the Core, researched this question, he found that when companies fail to achieve their growth targets, 90 percent of the time the root causes are internal, not external — increasing distance from the front lines, loss of accountability, and proliferating processes and bureaucracy, to name only a few resulting negatives.
In this live, interactive HBR webinar, Zook will lay out how the roots of success or failure increasingly lie in the ability of companies to remain fast, perceptive, innovative, and adaptable. Internally thriving companies can respond to shifts in their competitive environments, identifying — and executing — strategies that sustain their dominance.
The discussion will include how to: ..... Keep an insurgent’s clear mission and purpose ..... Use the power of 10X — a willingness to commit 10 times the normal resources — on a company’s critical, game-changing capabilities ..... Develop next-generation leaders ..... Plan and prepare for what will be the next-generation business models. (Aired on 10/17/17)
FREE Saving the Family Businesses
Family businesses are critical, but they struggle to survive long term. Consider that: ..... An estimated 80% of global businesses are family-owned ..... Family-owned businesses are responsible for 60% of total US employment and generate 78% of all new jobs ..... However, approximately 70% of family-owned businesses only last one generation.
Deborah Bell, in a Harvard Business Review article on family businesses, shared research that looked at the corporate governance and board practices of family-owned businesses in comparison with non-family-owned businesses. This research reviewed the need for improvement in several areas, including: ..... The skills and selection of board members ..... Succession planning ..... Diversity. (Aired on 10/24/17)
FREE Coaching is a Management Must: What’s at stake when managers don’t coach—and how to turn the tide
Workplace coaching is gaining momentum. What was once considered a fad is quickly becoming a fundamental. But is it having an impact? HR.com, in partnership with InsideOut Development, recently conducted a survey of over 600 HR professionals to understand how leader-led conversations, i.e. coaching, is influencing employee performance and organizational success. Are leaders holding frequent coaching conversations? And if they are, what kind of outcomes are organizations experiencing as a result?
There are multiple factors driving the workplace coaching movement and the need to have more frequent, quality conversations with employees including an influx of younger workers, steep competition for top-tier talent, and the desire to revamp outdated and ineffective performance management systems.
However, while leaders tout coaching as a must-have skill, relatively few of today’s managers are good coaches. If organizations hope to win over the next generation, giving leaders the skills to coach effectively has to be at the top of their to-do list.
In this webinar, you will learn how workplace coaching is trending in today’s top organizations. Has its popularity peaked or will it continue to be a priority over the next 12-18 months? You will also explore the coaching behaviors leaders are good at exhibiting, the ones they struggle to master, and the functional teams that are most likely to benefit from manager-as-coach programs. But most importantly, this webinar will show you the positive, measurable impact leader-led coaching can have on every employee’s engagement, productivity, and performance.
Join Greg Edwards, Director of Digital Marketing at InsideOut Development, as he discusses the results from the survey and how they may apply to your organization. (Aired on 10/17/17)
FREE Making Smart, Ethical Business Decisions
We often read of businesses that fail due to bad decisions, sometimes related to unethical choices. Even the most ethical business owner can make what seems to be a small mistake, but it ends up destroying a company.
During this session, Ed Perry will explain causes of bad decision-making and arm you with a simple-to-use framework to help you make smart decisions.
You will learn: ..... Why staying within the law is not enough to ensure your company’s success. ..... How entrepreneurial business leadership drives decision-making practices, that left unchecked can create problems. ..... How to change your decision-making to serve you and your business better. ..... How to teach your employees to make the right decisions on your behalf. (Aired on 10/12/17)
FREE Trust, Performance, and Leadership: Success through Employee Growth
It’s no secret that effective leadership is an important part of your organization. It’s why we believe that HR needs to be involved with executives when it comes to developing strategy. Your leadership style helps determine employee engagement levels through its impact on every team in your company. Your leadership style determines whether your departments communicate effectively, and whether employees communicate well with each other. Perhaps most of all, your leadership style has a huge impact on retention and all its associated costs.
Effective leadership is essential, for these reasons and a host of others. But what does it take to develop effective leaders? Brian Anderson and Tori Fica from BambooHR explore steps and strategies to develop essential leadership skills in each of your employees, starting with building the key component: trust.
Participants will learn ..... three factors that help develop trust in any working relationship ..... tips for improving communication and recognition programs ..... the difference between performance management and performance development ..... why the best leaders are often grown, not recruited.
As your organization builds trust and teaches effective leadership principles, it helps your employees grow, whether they’re asked to take charge of a team or advance your organization’s mission in their respective roles.
Making this investment engages your employees in their work, leads to more effective communication within and between departments, and eases transitions as your employees continue in their careers.
And as your employees learn to lead from where they are, it becomes easier for you to translate your top-level strategies into real results; not just in the executive meeting, but throughout your organization. (Aired on 9/26/17)
FREE Lean Business Planning for Better Management
Contrary to the popular myth, business planning is not just for startups, and it does not involve writing a long formal business plan full of carefully worded summaries and descriptions.
Lean business planning is easier and more useful for all companies. It includes using simple lists and tables to define strategy, tactics, milestones, metrics, and assumptions; plus, it projects sales, spending, and cash flow.
Join this webinar as Tim Berry, founder of bplans.com and Palo Alto Software, shares the simplicity and ease of lean business planning, including: ..... A simple, powerful approach to business planning for any business—existing, startup or in the planning stage. ..... Easy ways to stay focused, grow faster and adjust quickly to change. ..... How and why to review and revise regularly to simplify and watch the important milestones. ..... When to stick to the plan, when to change it, and how to tell the difference. ..... What business owners need to know about forecasting sales, expenses, and cash flow, and how to manage ongoing results. ..... Setting priorities for long term and managing steps in the short term. (Aired on 9/19/17)
FREE How to Create a One-Page Plan of Action to Grow Your Company
Have you ever felt overwhelmed with too many details and urgent fires that pull you away from the highest value responsibilities needed to scale your business? Learn a winning formula to help you determine what your company should focus on over the next 90 days.
Join Wall Street Journal bestselling author and successful entrepreneur, David Finkel, as he walks you through these simple steps to create a one-page plan of action to grow your business.
You’ll learn: ..... How to design a rolling series of 90-day action plans to reach your business goals faster. ..... Why your plan must be one page. ..... How to avoid the 3 most common pitfalls that stop most companies from executing on their action plan…and much more. (Aired on 9/12/17)
FREE Managing a Global Team: Resolving Cross-Cultural Issues
More and more organizations are taking advantage of the benefits a globally-distributed workforce can provide. Although dispersed teams promise substantial growth opportunities and a reduction in overhead costs, managing them can be problematic. The secret to success is in understanding the differences you’re likely to encounter when managing teams across borders, cultures, and time zones.
Join me, Scott Abel, The Content Wrangler, and my special guest, Barry Saiff, CEO of Saiff Solutions, for a free one-hour webinar on resolving the most common cross-cultural team management challenges.
In this session, using real-life examples, you’ll learn how to address global cultural differences in the way people deal with conflict, relate to authority, ask and answer questions, express respect, and practice equality in the workplace. You’ll hear useful advice—gathered from our own experience managing a global team that spans North America, Asia, and Europe. You’ll leave knowing what you need to do to succeed. (Aired on 9/7/17)
FREE Creating an Effective Business Workflow
Understanding and managing your business processes is the key to longevity, and no process can truly be optimized without a well-managed workflow. Ultimately, workflow management can make the difference between the success and failure of the organization.
In this webinar, Stacy Kildal will discuss what workflow is, why it's important to your small business, and the steps you should take to evaluate and create an effective workflow.
You will learn how to: ..... Identify the steps to analyze and improve workflow ..... Define current tasks and strategy ..... Identify pain points, bottlenecks, and redundancies in your current tasks and strategy ..... Design your ideal future strategy ..... Analyze and implement workflow. (Aired on 8/24/17)
FREE How to Handle 7 Types of Problem Employees
Fascinating finds from observations of and interviews with 7 types of problem employees... You've probably got at least 1 in your organization. This workshop is for managers and business partners who aren't quite sure what to do next with the renegades, chronic complainers, inconsistent performers and others that make your job more challenging.
Join me for a different perspective, one that comes directly from these problem employees. (Aired on 8/22/17)
FREE Managing People as Carefully as Money
Featuring Eric Garton, coauthor of Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power. (Aired on 8/10/17)
FREE Quick Start Business Plan
Learn great tips and tools for your business plan in this webinar brought to you by TSBC and SCORE.
FREE Pricing Products and Services
This free online business workshop will help you ... develop your pricing strategy for your product or service, determine if your prices are working for you, and put it all together with provided worksheets.
FREE From Honor to Owner: Opportunities for Veterans in Franchising
Veterans have a proven track record of success in franchising. Franchises run on systems, relying upon traits and skills that military training and experience provide: leadership experience, dedication, attention to detail and implementing systems with an understanding of operational excellence.
Building on that foundation, franchises offer training and support. In franchising, you're in business "for" yourself, but not "by" yourself. There are 66,000 veteran-owned franchise establishments in the U.S. Learn how you can join this force of leaders of the national economy.
FREE Business Boot Camp: Putting Veterans in Business
FranNet understands the value of a veteran. We understand the value you brought to the battlefield, and the value you can bring to business. You were the backbone of America in the military, and we want to help you become the backbone of the American economy as a small business owner.
FREE Tips That Will Transform Your Small Business
Join us to learn tips for tackling common business issues including finding funding, creating and managing a team, building strong customer relationships, and more. You’ll walk away with easy and practical ideas on how to change the way you do things right away!
FREE Workplace Trends
Is your organization designed to adapt quickly to change? Are you where your clients are? Are you efficiently managing workspace costs?
The world is shifting more and more to flexible working, and away from fixed working spaces. Join us on this webinar as Regus presents information on current workplace trends that can impact and improve your business. Learn how to ensure your business is equipped to maximize worker productivity, expand to new markets, and effectively manage costs.
FREE Help Them Grow or Watch Them Go
In today’s business environment, talent is the major differentiator. And developing and retaining that talent is one of the most significant drivers of employee engagement ... which in turn is the key to critical business outcomes like revenue, profitability, innovation, productivity, customer loyalty, quality, and cycle time.
So, what’s a manager to do? Plenty ... and it may be easier than you expect.
FREE Triggers: Creating Behavior That Lasts
Overcome the Trigger Points to Enact Meaningful and Lasting Change. Dr. Marshall Goldsmith is the world’s authority on how successful leaders achieve positive, lasting behavior.
In this fast-paced, interactive webcast, he will share his insights on why we don’t become the person we want to be – why change is so difficult for all of us. He will illustrate how triggers from our environment can derail us in our journey through life.
Marshall will then share his insights on employee engagement and illustrate how the most important factor in the engagement equation – the employee – has been neglected in most research. He will share a new model, "The Wheel of Change," that can be used for life planning, team building, or even organizational analysis.
Finally, participants will learn how daily questions – and especially active questions – can be used to both increase effectiveness and build engagement. (Aired on 7/22/15)
FREE Seven Myths About Selling Your Business
Thinking about selling your business?? You’re not alone. Every year 5 – 10% of businesses are sold or merge with another company. Many myths circulate about selling your business, such as, "I will have to leave the company," "I know what my company is worth," and more. Not knowing the truth can cost you millions of dollars when it comes time to transition out of your company or partner with a financial investor.
Join us for this exciting, fast-paced presentation. We will debunk the top seven myths about selling your business, and provide real-world examples of what really happens during a merger or acquisition. Don’t miss this opportunity to learn from a proven pro who has guided hundreds of business owners through the most important decision in their business career.
FREE The Four Cornerstones to Becoming a Great Leader
Great leadership is not a quality that springs up overnight. It takes time to lay the right foundation and solidify leadership qualities so that a person can make the correct decisions in tough situations without hesitation. Most people call these “gut decisions” as if someone flipped a coin before making a difficult choice. That would be incorrect. This webinar will teach you how to lay the proper foundation and solidify it with exceptional qualities so that you won’t waiver when faced with adversity. If being a great leader is important to you, then take one hour to make sure you are on the right path.
FREE 6 Tips to Help You Juggle the Stresses of a Busy Life
In a hectic world where we all try to balance personal lives and careers, see how one of the top female executives at a global company manages to juggle all aspects of a busy life. Learn how to ... Understand your priorities; Delegate tasks (personally and professionally); Track your time (both personal and work); Understand your options on flexible working; Manage technology; Surround yourself with support; Be the best you!
FREE Collaborative Consumption: How to Utilize Smart Sharing Solutions
Collaborative consumption is a trend that makes sense for smart businesses. Today’s sharing economy places great focus on convenient, cost-effective and flexible solutions to provide businesses with on-demand access to what they need, when they need it, while only paying for what they use.
Adopting a sharing model of doing business can positively impact your community, the environment, and your bottom line. This webinar will teach you ways that collaborative consumption can help your business save money, increase flexibility and use resources more efficiently.
FREE Steer Your Career: The Path of a Leader
Are you on the road to greatness? The first step is to know you want to be a leader! Now, see what it takes to be the boss. Learn how one of Zipcar’s youngest leaders got his start in corporate America as he describes the decisions that defined his career path, gives solid advice about mentors, and applies 360° leadership as defined by Maxwell.
FREE How to Reimagine Your Business and Reach Your Full Potential
There is a myth – we call it the entrepreneurial myth or "EMyth" – that says just because someone starts a business they are an entrepreneur and have the know-ledge and know-how to bring a product or service to the marketplace and create a company to support it.
The truth is many business owners start with a passion to work for themselves. It isn't until they begin to juggle all of the operational "hats" to keep the business they realize they don't know what they don’t know.
Let's face it. There's a lot to know about building and running a successful business.
That's why EMyth exists. From the beginning we've made it our business to understand why so many businesses fail to live up to their potential or fail outright. From that understanding we developed the most comprehensive and pragmatic business development program based on our unique philosophy. From start-ups entering the marketplace to more mature enterprises needing to reinvent themselves, the EMyth approach works.
FREE Top 10 Things You Need to Know to Run a Successful Family Business
It is estimated that over 70% of all businesses are family run or family managed. However, less than 35% survive to see the next generation. What separates those family businesses that fail and those who succeed? Research shows that with thoughtful planning, education and guidance family businesses can continue on for generations while generating wealth and with family harmony.
This webinar will uncover the top "family business landmines" such that you and your family can recognize them, and will provide education and techniques to help your family business not only avoid them, but thrive as a family and a business. Top performing family businesses outperform non-family businesses on a number of financial metrics. There is no reason why this can’t be your family business.
FREE Leader Power Tools 10 Secrets from the World’s Top Coaches That Can Make or Break Your Career
The World’s Top Executive Coaches Share Their Secrets and Answer Your Toughest Questions!
You’re more challenged than ever with conflicting priorities, multiple teams and bosses. At the same time, the landscape has never been riper with opportunities for positive change in your role. Don’t wait another moment – the time is NOW to get both world-class advice and practical tools you can use to keep your career on an upward path.
In this dynamic program, a top executive coach will lead a provocative discussion with the world’s most renowned coaches and two global CEO's: Virgin's Sir Richard Branson and GE's Jeffrey Immelt.
Don’t miss this extraordinary opportunity to ask ANYTHING and glean their sage advice.
What You Will Learn ..... How to assess your opportunities and manage your blind spots ..... Learn what world-class leaders do to stand out from the crowd ..... Tips for career planning and developing critical leadership skills that increase your focus and priority setting despite chaos at work ..... Make the right connections to foster cohesion and teamwork ..... How to execute your strategy with the appropriate set of tools & techniques ..... Enhance your competencies with greater emotional intelligence ..... Use different communication styles to increase your flexibility and effectiveness with each of your stakeholders. (Aired on 10/15/14)
FREE How to Price Your Products and Services
How do you set prices for your business or service? Are they working? When should you change them? Join us for this webinar that will address these topics as well as the role of pricing in the overall Marketing Mix. Register now for this SCORE LIVE Webinar, presented by SCORE mentor Marvin Brook, to learn how to price your products and services.
FREE It's A Brand, Brand, Brand World: How Franchising Can Give You a Head Start in Business
This informative presentation is conducted by a leader in the franchise world, Martha O’Gorman, Chief Marketing Officer at Liberty Tax Service. O’Gorman has grown the Liberty brand to over 4500 locations in the last 16 years through use of innovative marketing techniques. In this presentation she will discuss the value of a brand, why a brand is important to a business success and how franchising takes the guess work out of starting a new business.
FREE How to Create an Actionable RoadMap for your Company's Growth
You likely have many growth ideas and a clear long-term vision for your business. But how do you put that vision into practice on a daily basis? Without a roadmap you risk wasting time, money and never getting to your goals.
FREE How to Get the Generations Working Together
Better Manage Your Multi-generational Employees. With four generations in the workforce today, tensions are inevitable but problems are avoidable. These generations think differently, vote differently, buy differently, and dress differently. Work ethic, respect, turnover, dress code, communication tools, fun at work can create real problems for managers and organizations, or they can provide opportunities to bring the generations together.
The bottom line is that what worked in the past doesn’t work now. Members of one generation will often grumble about another generation using stereotypes that mire a team in needless sticking points. This webcast will show you a practical approach to get the four generations working together.
FREE Managing Stakeholders for Project Success
Stakeholder Management isn’t telling people what they want to hear. Or making a status report green, when it’s really yellowish red. Or finding ways to say “yes” when your gut is telling you to say “no.” But it is perhaps the important element of being a really successful project manager!
Project Stakeholders include anyone with a vested interest in the project—team members, functional managers (managers of team members), your manager, senior managers, third-party partners/vendors, the customer(s) of your project, the user(s) of your project deliverable, as well as people seemly unconnected to your project but who for some reason have an opinion about it.
Stakeholder Management is so important that when the Project Management Institute (PMI) published the fifth edition of A Guide to the Project Management Body of Knowledge (PMBoK) this past year, it added a whole new chapter on Project Stakeholder Management.
Join us as industry consultant and long-time AMA speaker Gary Chin shares some insights into this critically important yet often forgotten subject.
While attending this program is FREE, reservations are required.
FREE Scaling-Up Excellence
What It Takes to Build Organizational Excellence ... In this webcast, Stanford professor and bestselling author Robert Sutton will explore what it takes for leaders and teams to spread better beliefs and actions throughout an organization. Sutton will reveal how the best leaders and teams develop, deploy, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled successful growth in the past.
By attending you’ll gain useful, but not simplistic, guidelines for meeting the difficult challenge of scaling up and sustaining excellence as organizations grow and programs expand.
These tactics will be explained using examples from organizations ranging from start-ups, like Pulse News and Citrus Lane, to medium-size firms, such as IDEO and Pixar, to large firms, including Google, Procter & Gamble, IKEA, and General Electric, to healthcare systems, including Kaiser Permanente, to not-for-profits, including the Girl Scouts, to government organizations, including the U.S. Army and the Transportation Security Administration.
FREE Developing Your Emotional Resilience
Almost all of us work in a business environment that is intense and unrelenting. Resilience simply refers to one’s ability to adapt to stressful situations or crises. More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time handling stress and change.
Managing emotions is a fundamental part of resilience. This can mean managing the emotions that you experience or managing the emotions of those around you. Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improved team relations.
When you understand the role of emotions in resilience, you will have the ability to understand when they can drain resilience and when they can facilitate or enhance resilience.
So what do these emotions mean?
Emotions are not about being soft and fluffy. Rather, they are vital in helping you make hard, direct management decisions. There is intelligence in emotions and intelligence can be brought to emotions.
This webcast explains the role of emotions in management and explores how and why managing your emotions can help make you a better leader. You’ll see real examples and get loads of practical hints that you can use straight away.
FREE Speaking with Presence: Delivering Your Message with Authority and Confidence
Discover How Leaders Communicate with Authenticity ..... With their warmth, confidence, and ability to connect, many leaders appear like they were born to the role. But that is actually rare. What seem to be innate gifts are often the result of learning and practicing communication skills. And, as a leader, your most important job is to communicate effectively.
Whether in a meeting, presentation, water-cooler conversation, or formal speech, your ability to deliver a clear, believable message is the tipping point between forgettable and transformational.
This webcast gives you a concise starting point to improve your communication skills. You’ll get dozens of practical tips for creating and communicating meaningful messages with presence and authority. (Aired on 4/23/14)
FREE Creating a Culture of Excellence in Your Organization
Understanding What Stops Us from Being Our Best ... Most companies talk about excellence, but what does that really mean? ... This webcast gives you a concise starting point to understand the specific attitudes and practices needed to develop and maintain a culture of excellence. Drawing on years of study and decades of experience, this program examines the five core qualities of excellence and offers advice on achieving it within your organization.
In this entertaining and enlightening program, Harry Paul will explain how to give and be your best in each of these five critical dimensions and foster excellence in your organization and in your life. (Aired on 6/4/14)
FREE The Leadership To-Do List
A Framework for Leadership Success ..... Andrea Jung, the glamorous former head of Avon, was arguably the world’s most charismatic and effective CEO, credited with the astonishing turnaround of the venerable brand. She seemed incapable of making a wrong move. Then, in the midst of declining sales, an investigation by the SEC, and a brand in crisis, she stepped down in late 2012.
During this webcast, former Avon VP and current leadership development consultant Deborrah Himsel will use examples from Jung’s story to explore valuable leadership lessons that can help keep today’s global executive at the top of their game.
These lessons focus on the strategic imperatives we all wrestle with in a business environment of ever-increasing volatility and complexity.
The objective of this program is to focus your attention on crucial actions that are often overlooked or not even considered — actions that are especially imperative now and in the years ahead. This includes ... Understanding your organization’s place in its evolutionary cycle ... Developing a robust succession plan ... Finding the right mix of people, policies, and processes that drive the organization forward ... Aligning culture and strategy ... Being extraordinarily vigilant in at-risk global markets ... Fighting second-order gender bias.
Whether you’re a young manager just starting out or a mid-career executive, this webcast offers you perceptive lessons in why twenty-first century leaders succeed and why they fail.
While attending this program is FREE, reservations are required. (Aired on 7/16/14)
FREE The Curious Leader: Harnessing the Power of Inquiry
Are you ready to take on the role of “Questioner-in-Chief?” In this webcast, Warren Berger, author of the new bestselling book "A More Beautiful Question," explains why today’s business executives must be more comfortable asking questions, and encouraging those around them to question more.
In this 60-minute program, Berger will walk you through: ... How dynamic change in today’s marketplace creates the need for more and better questioning by leaders ... Research showing that the most successful CEOs are usually expert questioners ... How to create a “Culture of Inquiry” in your company ... Why some leaders don’t feel comfortable asking questions (and how they can overcome that) ... How to get better at asking “actionable questions” that lead to tangible results.
Berger will also share some of the most important questions that every business leader today should be asking him/herself. And he’ll explain why you might want to consider replacing your company’s “mission statement” with something more engaging and compelling—namely, a “mission question.”
While attending this program is FREE, reservations are required. (Aired on 8/13/14)
FREE How to Develop a Business Plan in Six Easy Steps
A business plan is an essential road map for business success, but few small businesses ever complete a plan due to over-complicated approaches that entail too much theory, writing and detail. This webinar will give you pragmatic, straightforward tools for setting goals, developing action plans for achieving them, measuring how you are doing on an ongoing basis and adjusting accordingly. Note: Duration 1.5 hours. (Aired on 8/28/14)
FREE How to Become Your Own Boss
Are you unhappy with your soul-sapping job? Have you always wanted to be your own boss? Don’t just quit! You need to create a plan to fire your boss--first. In today’s business environment, small business owners have even less time to hit it big with their target customer. The key to success is not only to create a sound business concept, but also taking the time to figure out the business of running a business. Let America’s #1 small business expert Melinda Emerson, “SmallBizLady”, teach you her proven step-by-step method to transition from employee to entrepreneur. (Aired on 9/4/14) (Aired on 12/17/15)
FREE How to Really Start Your Own Business
Starting a successful business requires more than a great idea, conviction and ceaseless energy to make it happen. A solid plan and the ability to act on it are equally important.
In this webinar, presented in partnership with Staples, the experts at SCORE will share startup success secrets, including ways to refine your business idea – and then turn your "concept" into a viable business. These same principles apply for early stage businesses which are ready to break out! (Aired on 6/7/16)
FREE Coaching for the Time-Crunched Manager
The Four Counterintuitive Truths About Effective Coaching ..... Coaching is an essential tool for managers and leaders to increase the impact and engagement of their teams. Your organization flourishes when people are self-sufficient and focused on the stuff that matters. Coaching helps make that happen.
Getting managers to properly coach their employees is more easily said than done. No one has time for long "touchy feely" conversations. But wouldn't it be good if coaching could be practical and to the point, as well as useful and empowering?
Join us for this provocative webinar that shares insights and tools to help you make coaching a daily tool all your managers can use. (Aired on 9/10/14)
FREE Lead with Humility: Lessons from Pope Francis
Inspiring Lessons for Leaders Everywhere:
When Fortune announced its list of the World’s Greatest Leaders, the top spot was awarded—not to a captain of industry—but to the new pontiff.
How did a man who spent his life laboring in slums far from the Vatican manage to do this and so quickly?
The answer lies in his humility—and the simple principles that spring from it.
Since Jorge Mario Bergoglio became Pope Francis in March of 2012, he has shown the world a new way to lead. Not with bluster or bravado, but with humility and humanity. He has, without a doubt, been the most humble leader on the world stage of the modern era.
There isn’t even a close second.

What You Will Learn:
As someone who has studied leaders and the topic of leadership for more than three decades, Jeffrey Krames has long believed that humility is the most under-rated of all leadership qualities.
This webcast explores how Francis has combined humility with power to become the most fascinating pontiff in modern memory. Then the program digs deeper to reveal the key business tenets that Pope Francis has exercised to create his own brand of leadership. Examples include: ..... Guard against insularity: Many heads of corporations and states fall prey to the “bubble” phenomenon, meaning that they feel imprisoned by the trappings of their positions. To make sure that Pope Francis did not lose his broad perspective, he put together a makeshift “board of directors.” Dubbed the Vatican-8, or V-8, these eight Archbishops from all over the globe serve as his consulting body. None of Francis’s 265 predecessors ever amassed such a consultative body. ..... Live on the frontier: To “live on the frontier” is to push the envelope and live outside of your comfort zone. ..... Run your organization like a field hospital: Francis feels very strongly that members of the clergy must go anywhere and everywhere, no matter the risk, to tend to their flocks. The same tenet works well in business. Instead of a reliance on email, Twitter, etc., what is needed are more face-to-face meetings.
Pope Francis’s ability to inspire the world is unprecedented in modern times. Join us as we explore the power of his methods and how anyone can take these lessons to lead with grace and greater authenticity. (Aired on 10/8/14)
FREE Maintaining Your Business (small or big) Union Free -Know Your Rights!
This webinar will provide a detailed yet uncomplicated look at how union organizing has traditionally worked as well as a discussion of how modern day organizing tactics by unions is evolving. Webinar attendees will walk away with practical information on the Do's and Don'ts if faced with an organizing drive at your business and most importantly some practical tips on how to prevent organizing from ever taking place at your business. (Aired on 9/17/14)
FREE Raising the Next Generation of Women Entrepreneurs - Starting a Business at Any Life Stage
Join The UPS Store and MomBiz for a webinar providing guidance and encouragement for women who own or want to own a small business. They will show that no matter what life stage you are in, you are in the right stage for your small business. Additionally, they will discuss best practices for navigating the ups and downs that come with being a woman in small business and provide tips for finding balance. The last portion will be a Q&A, so come prepared! (Aired on 10/2/14)
FREE Lessons in Leading and Operating a Global Learning & Development Organization
Proven Leadership Lessons in Managing a Global Learning Organization ..... Dr. Albert Siu, Vice President and General Manager of the PAREXEL Academy, will present his experience and lessons learned in Leading and Operating a Global Learning & Development Organization.
This webcast has been designed specifically for chief learning officers, talent development leaders, training and development professionals, and business leaders responsible for developing talent globally.
This program will explore the following: ..... How to align an integrated global L&D organization’s deliverables to business objectives and priorities ..... Describes a financial framework to effectively manage training investments ..... Use talent management tactics and metrics to calibrate talent bench strength ..... Methodologies for targeting training for the right people, the right time, and the right way ..... Key performance indicators to measure the efficiency, effectiveness and impact of training outcomes (Aired on 2/18/15)
FREE Writing a Winning Business Plan
Owning a business is one of the classic American dreams. If you are committed to taking your new or existing venture to the next level, then having a winning business plan is essential. This workshop will get you started on creating a plan tailored to your individual needs, and not one based on a generic template.
This step-by-step presentation will arm each participant with the fundamentals on how to write an effective and winning business plan. This is useful for anyone in the process of starting a new business or for someone who started a new business in the past few years.
We’ll discuss the importance of the business plan, how to tailor it to the audience it's being presented to, and how SCORE can help you develop your plan through free one-on-one mentoring.
This workshop will be interactive, and each participant will perform a number of exercises that will assist him or her to develop their own winning business plan.
Join us to learn: .... Why you need a business plan .... What must be included in your plan .... The importance of clearly understanding your target market(s) .... How to evaluate yourself against your competition .... How to develop financial projections & make them realistic.
Templates available to assist in preparation of your Business Plan.
NOTE: Duration: 2 Hours (Aired on 10/30/14)
FREE 5 Easy Things You Can Do In The New Year To Grow Your Business
Take a break from the holidays – and from shopping! - and spend an hour getting your business ready for next year. Join senior USA TODAY small business columnist Steve Strauss and Web.com as they share some simple, easy, and affordable things you can do to make more money and grow your business next year.
In this webinar, sponsored by Web.com, you'll learn new ways to improve your bottom line in the new year. (Aired on 12/16/14)
FREE Mindful Leadership: Staying On Course When You Feel Overworked and Overwhelmed
With everything you’re trying to accomplish in the week — clearing out an overflowing inbox, juggling a calendar that’s racked and stacked, deadlines, bosses, employees, customers, family commitments, personal care, running your household, the list goes on — it’s no wonder you feel overwhelmed.
Because of the demands of a do-more-with-less environment and a hyper-connected way of life, more and more leaders find themselves in a chronic state of fight or flight. The effects of that can be devastating — for your effectiveness at work and personal relationships — as well as your overall health, well-being, and satisfaction with life.
So, what's the alternative?
Author and executive coach Scott Eblin offers one in this vital AMA webcast, based on the research behind his new, best-selling book, Overworked and Overwhelmed: The Mindfulness Alternative.

Eblin has found that you don't have to meditate like a monk to benefit from what science is clearly concluding: mindfulness works. In this free webinar, you'll learn: ..... What happens when you're overworked and overwhelmed ..... How simple, easy-to-do mindful routines can help you feel less stress and show up at your best ..... How to create a Life GPS® that will guide you in showing up at your best and creating the outcomes you want at work, at home, and in your community (Aired on 1/21/15)
FREE Get Up, Startup, and Fire Up Your Business
Join the Publisher of Smart Hustle Magazine (Ramon Ray) and serial entrepreneur and the "queen of startups", Nellie Akalp (founder of CorpNet) for a fun, engaging and information rich hour of all things "start and grow your business".
During this discussion, Nellie and Ramon will discuss the best practices of successful startups and pit falls to avoid when starting your business. They'll also share the tools and systems existing business owners need to GROW.
StartupNellie and Ramon will share their personal stories of success and challenges (some might say failure).
Overall you'll learn how to START YOUR BUSINESS, GROW YOUR BUSINESS and GET FIRED UP for success! (Aired on 1/22/15)
FREE To Manage or to Motivate: 9 Need-to-Know Traits of the Best Leaders
Enabling Your People to Succeed ..... Leadership, as Dwight Eisenhower once said, is the ability to get people to do what they don’t want to do and like it. That quote addresses two aspects of the power that a leader exercises. One is asking people to do something. The second is motivating people to achieve.
At its core leadership is simple: moving others toward a goal. However leadership is difficult: creating an environment that enables people to succeed.
This webcast will focus on those traits a leader can utilize to bring his/her people toward purpose that unites in common cause. Among the traits we will explore are: ..... Demonstrating character ..... Projecting authority ..... Communicating through listening/learning ..... Influencing through others ..... Making tough decisions ..... Showing humility ..... Exhibiting humor ..... Motivating from within ..... Leading: be seen, be heard, be there (Aired on 2/25/15)
FREE 6 Winning Practices for Engaging Your Employees: Proven Methods from FranklinCovey
All too often we hear corporate leaders say that people are their company's most valuable asset. They genuinely believe it; but are they intentional about creating and reinforcing their culture, how they lead, and what is woven into the fabric of their organization to leverage that “most valuable” asset?
In this compelling webcast, representatives from FranklinCovey, the company that brought you the 7 Habits of Highly Effective People, discuss the key elements of a winning culture where everyone leads.
They'll also expose you to a framework ... an operating system that builds effective leaders at every level.
And you'll cover crucial and highly effective practices that can propel your company to success by unleashing the potential of your people who are, indeed, the key to your ultimate competitive advantage.
You Will Learn ..... The value of a high performing culture and a framework to get you there ..... How to engage leaders at every level of the organization ..... Ways to create a culture of execution ..... How to develop a culture of high trust ..... Proven methods for unleashing productivity at an individual, team, and organizational level. (Aired on 3/18/15)
FREE Building Your Business Webinar Series Part 2: How to Develop a Business Plan in 6 Easy Steps
A business plan is an essential road map for business success, but few small businesses ever complete a plan due to over-complicated approaches that entail too much theory, writing and detail.
This webinar will give you pragmatic, straightforward tools for setting goals, developing action plans for achieving them, measuring how you are doing on an ongoing basis and adjusting accordingly.
Business PlanDavid Albright is an active SCORE mentor with extensive experience in the consumer products industry including being President of Pepperidge Farm, Inc., Godiva Chocolatier Worldwide and Glacial Confections, a start-up venture. He currently consults with venture capital firms on the food and confectionery industries.
Register now for Part 2 of our FREE 3-part, "Building Your Business Webinar Series" presented by AnyMeeting, Comcast Business and SCORE. (Aired on 3/24/15)
FREE 5 Proven Approaches for Mitigating Project Failure
Concrete Principles for Planning and Controlling Projects ..... Projects fail to meet goals for a variety of reasons, and even the most experienced project managers can be caught off guard. This webcast introduces the five immutable principles that will help you increase the probability of project success and shows you how to apply them to a broad range of projects.
Your schedule is set, the budget determined, talent deployed, best practices adhered to every step of the way—and still the project fails. Often missing are these five principles: ..... Communicating your project’s success factors (or ultimately being “Done”) in meaningful units of measure to your decision makers ..... Planning to reach “Done” at the needed time for the required budget ..... Planning for all the resources that must be in place to reach “Done” ..... Identifying what impediments you will encounter along the way to “Done” and how you are going to handle them ..... Knowing how you will measure progress to your plan, to ensure that you are “Done” on or before estimated completion date, at or below your planned budget, and that project outcomes meet the needs of your customer.
These five immutable principles have tailorable practices and processes depending on project domains, each based on the principles. But these principles are immutable in that they are the foundation of success for all projects. (Aired on 4/22/15)
FREE Building Your Business Webinar Series Part 3: The Many Ways SCORE Can Help You Succeed in Business
SCORE is here for the life of your business. With free mentoring, training and resources for entrepreneurs and small business owners, SCORE is committed to helping you succeed – whatever your business goal! With more than 10 million people served by SCORE since its inception in 1964, SCORE works with you to provide you with customized, unbiased assistance – no matter what business stage you are at. Join this webinar to learn about the ways that SCORE can help you today.
SuccessBridget Weston Pollack is the Vice President of Marketing & Communications at the SCORE Association. In this role, Bridget is responsible for all branding, marketing, PR, and communication efforts. She focuses on implementing marketing plans and strategies for the organization to facilitate the growth of SCORE’s mentoring and training services. (Aired on 4/21/15)
FREE Startup 101: Executing Your Idea
You've got an idea for your business but what comes next? Do you write a business plan? Secure your domain and social media pages for your business? Do you trademark your business name? Do you need a business license?
There are so many questions that come with starting a business. Let SCORE help you avoid common mistakes and simplify your startup efforts.
Starting an IdeaJoin this webinar by SCORE mentor Simon Mahler to learn the basics of starting a business. We'll identify some crucial first steps and provide reliable resources you can use to help you along your journey. (Aired on 4/9/15)
FREE Owning a Franchise: Why You Should Consider It
Everyone has a dream of owning their own business and enjoying all that life has to offer. More time for yourself, more time for the family, more time to travel. But those business dreams can become a nightmare unless you’re fully prepared for what lies ahead. Not everyone has the next great idea or ready to build a business from scratch. Enter franchising.
People around the world are putting their skillset and desire to own a business to work by opening a franchise business. Franchises provide the playbook for you to execute your business ownership dreams. And statistics have shown that franchise businesses succeed at a considerably higher rate than do start-up businesses. Don’t live under the false impression that franchising is just fast food, retail and it costs a million dollars to get into the game. Find out the real facts from this informative webinar.
We’ll cover: ..... Why Own Your Own Business? ..... Facing the Fears of Business Ownership ..... Misconceptions about Franchising: Way More Than Fast Food & Retail ..... Finding the Ideal Franchise for You. (Aired on 4/16/15)
FREE What It Takes to Be a Courageous Woman Leader
World-renowned Fortune 500 business consultant Bonnie St. John has noticed an alarming degree of ambivalence among women about seeing themselves as leaders and being fully committed to achieving leadership roles. Even her teenage daughter, Darcy, has harbored reservations and voiced surprisingly stereotypical criticisms of women as leaders.
In this powerful program, Bonnie will share the rich wisdom and insights she and her daughter Darcy gleaned from their conversations with such fascinating role models as Hillary Clinton, Liberian President Ellen Johnson Sirleaf, Facebook COO Sheryl Sandberg, Geena Davis, Condoleezza Rice, and many more.
You will learn ..... Hillary Clinton’s views on the timeless value of mentorship, and how women are particularly suited to benefit from mentoring and being mentored. ..... What Ellen Johnson Sirleaf, President of Liberia, who risked death many times to emerge as the first female elected head of state on the continent of Africa, told Bonnie about how to flex your “courage muscles.” ..... How Dr. Condoleezza Rice shared her hard-won wisdom about the importance of delegation, and the irreplaceable value of face-to-face conversation. ..... Co-Chairman of Sony Pictures, Amy Pascal’s secrets to getting the best out of people through her “no-fingerprints” leadership style. ..... How Wendy Kopp, founder of Teach For America, navigates her team to create unprecedented breakthroughs by finding the intersection of optimism and realism. ..... Lessons from Sharon Allen, former Chairman of Deloitte, LLP, on the importance of authenticity and the pitfalls of trying to model one’s leadership style too much on those of the male leaders around them. ..... How Lisa P. Jackson took the “mommy track” and ended up with a Cabinet post in the White House as Barack Obama’s Administrator of the EPA. (Aired on 5/6/15)
FREE 7 Ways Managers Can Coach Employees to Boost Productivity
All managers get things done through people, the question is how. ..... Traditional managers expect compliance. Coaching-managers expect engagement, creativity, responsibility, and ownership.
Coaching is not an isolated practice―it's a management discipline that can boost both employee development and performance. But many managers are of the opinion that they simply do not have the time to coach each and every one of their employees on a regular basis.
However, ask yourself, “What will it cost in time or money if my employees don’t have a clear view of goals, lack critical skills, or are encountering problems that impede progress?”
Join Dan Rockwell as he explains the differences between coaching-managers and traditional managers and offers advice on how to use a coaching approach to energize and engage your staff.
To motivate their employees, effective managers realize that they must form a partnership with them. This webcast explores the steps to evolving from a boss into a coach, including: ..... Differences between top-down management and coaching management ..... The importance of short interactions vs. big, long meetings ..... Behaviors which are important for coaching-managers ..... How effective feedback is different from “giving instructions” (Aired on 5/27/15)
FREE Taking Smart Risks: What, Where, Which, When, How and Why
Facebook founder Mark Zuckerberg says, "The biggest risk is not taking any risk in a world that is changing really quickly!" Yet many business owners struggle to identify -- and confidently take -- risks. Hesitancy is certainly spawned by money concerns -- but also by an underlying mentality that needs to be altered, as participants in this webinar will discover.
Presenter Justin Krane will share insights from his studies of financial psychology and show how "prosperity thinkers" tackle risk. Krane is a Certified Financial Planner™ professional. He teaches entrepreneurs how to identify, clarify and meet goals for increasing their business revenue.
Topics covered will include: ..... How to be a prosperity thinker when it comes to taking risk ..... 4-questions to ask each time you take a risk ..... How to calculate risk and potential returns. ..... How to take small risks to prepare for taking larger ones. (Aired on 6/4/15)
FREE Leadership Development Simple Truths: The Power of a Situational Approach
Build Strong Work Relationships to Boost Team Performance. To improve the level of engagement and performance among team members, managers must master the art of flexing their leadership style to increase the quality and quantity of their conversations with the people they lead.
During this webcast, you’ll learn the timeless truths and proven practices of the most widely-used leadership model in the world. Look at the ways managers—new and experienced alike—can improve the way they connect and communicate with others to improve performance.
The bottom line is that you’ll discover how to: ..... Save time by being more purposeful and intentional in your conversations with your people ..... Build a sense of partnership by aligning with others on goals, development level, and the leadership style match ..... Use a common language of leadership to create a motivating, high performance work environment.
Don't miss this opportunity to learn how to partner and work effectively with team members, peers, or colleagues in a side-by-side relationship and explore new ways to learn, experience, and apply Situational Leadership® II. (Aired on 7/1/15)
FREE Setting Goals and Staying On Track - Run Your Business with More Focus, Alignment, and Success!
It’s easy for small business people to feel overwhelmed by day-to-day events and become frustrated by the inability to achieve consistent growth. By using a 3-step process, small business owners can shape these events to a far greater extent than most realize.
1. Define clear business goals – your sales and earnings targets.
2. Develop clear action plan priorities – the pathways to goal achievement.
3. Set clear measurement milestones – the feedback required to stay on track.
This webinar will give you pragmatic, straightforward tools for setting meaningful goals and increasing the odds of consistently achieving them. You will learn: ..... What is a goal and why goal setting is such a success driver. ..... How to set business goals utilizing market analysis, business trends, and the “SMART” approach. ..... How to cascade those goals through critical action plan priorities with clear outcomes, timing, accountabilities, and cost. ..... How to “measure what matters” and set up monthly guideposts – Key Performance Indicators (KPI’s). ..... The key components of a Monthly Business Review. (Aired on 6/25/15)
FREE Leadership as an Act of Improvisation
How Improvisation Improves Creativity and Collaboration ..... Leadership has never been easy, but today’s leaders face unprecedented challenges: technology shifts, globalization, once-in-a-generation changes in the workforce as baby boomers retire.
Today’s leaders need to be creative, nimble, and adaptive. They need the skills of an improviser to thrive amidst the changes and unknowns that characterize the modern workplace.
Join Second City Works for a fun and instructive session where you’ll learn how you can develop the improviser’s toolkit to become a better leader. (Aired on 10/7/15)
FREE The Entrepreneur's Journey: Internet Talk Radio with Ramon Ray
SCORE Association is pleased to present our latest installment of "Internet Talk Radio", a call-in webinar where we will be taking questions from listeners LIVE during the broadcast!
Our guest will be Ramon Ray, the publisher of Smart Hustle magazine and one of SCORE's most popular, engaging, and inspirational speakers. Ramon and SCORE webinar host Steve Jarriel will focus on the exciting, yet daunting journey of the entrepreneur in the weeks and months when a company evolves from an "idea", to opening its doors, to becoming a stable, established business.
Any Questions?In addition to taking questions from listeners during the webinar, Ramon and Steve will draw from questions submitted during registration.
If you're thinking of starting a company or want to grow one that already exists, this is a "can't miss" webinar. You'll get advice and motivation from an entrepreneur who understands and respects the challenges ahead, as well as those who face them. (Aired on 9/3/15)
FREE Know Thyself: How To ID Your Behavioral Style and Flex It To Achieve Business Success
Whether it's successfully signing a new customer, persuading a colleague or co-worker to buy-in to your vision, or motivating your team to complete a project on time and on budget, much of the success or failure of your business hinges on getting the most out of your interpersonal relationships.
As participants in this webinar will discover, the starting point is understanding your own behavioral style & preferences, and then learning how to adapt to those of others so that they are agreeable, motivated and productive.
Atlantic Leadership Group CEO Edwards Holliday will show how to use the DISC Assessment (tm) to identify your personal tendencies and underlying motivators -- and use this newfound self-awareness to boost performance and productivity.
Holliday will break down the four DISC behavioral tendencies (Dominance. Influence. Steadiness and Conscientiousness) and show you ways each can be flexed to develop more effective relationships with customers, colleagues and co-workers. (Aired on 10/1/15)
FREE Grow Your Business with a SWOT Analysis
In this SCORE LIVE webinar, participants will learn how to properly conduct a SWOT analysis to develop growth strategies for their businesses. Generic SWOT templates (Strengths, Weaknesses, Opportunities, Threats) are easily found and downloaded from the internet. But without expert guidance in researching and completing a SWOT analysis, it may lead to dismal strategic decisions and planning.
This webinar will focus on how to do a SWOT analysis the right way. SCORE mentor John Harmon will draw from his prior work in strategic planning roles at Pitney Bowes, Gartner Group and Eastman-Kodak to introduce the SWOT analysis and its benefits.
Join us to get started on applying SWOT’s time-tested principles toward the success of your business. (Aired on 10/8/15)
FREE Be a Connected Leader: Working Up, Down and Across the Organization to Advance Your Initiatives
The Inside Story of How to Drive Strategic Initiatives -- It's sometimes said that there is no constant but change. With smart phones, apps for everything, and self-driving cars on the horizon, the business world seems to be changing faster than ever. For most organizations, this is a scary time. It seems certain that your industry will be disrupted, although it's hard to know how or when.
With all this change on the outside, however, change from the inside seems harder than ever. People cling to habits and routines, and even when the wolf is at the door, it seems that people resist change, even when everyone knows it's necessary. It's hard enough to instigate change from the top, but what if you're not the CEO? What if you're somewhere in the middle? What can you do?
It turns out there's a lot you can do. Dave Gray will show you how to navigate the complex underlying social dynamics in organizations, so you can find the doorways that will lead to truly meaningful change.
You Will Learn ..... Why people argue about things that seem obvious ..... Four illusions that keep people stuck in their current mindset ..... Why you can never be objective about your role in change ..... Why behavior is the last thing you should focus on changing ..... How to find the doorways that will lead to real, meaningful change. (Aired on 10/28/15)
FREE 10 Ways to Maximize Your Holiday Sales
Preparing your business for the all-important holiday season entails far more than putting out decorations and putting in long hours!
Join this workshop presented by SCORE mentor P. Simon Mahler, in partnership with Staples, to learn five steps you can take now to prepare your business for the holidays. From marketing to operations, we'll cover strategies that you can use to simplify your efforts, increase satisfaction, drive sales, and spread holiday cheer.
Regardless of your industry, you’re sure to discover tips that will help you engage customers and grow your business. (Aired on 11/3/15)
FREE Preparing Your Organization for Millennial Leaders
In the next 5 years, 20 million baby boomers will retire, leaving organizations with leadership positions to be filled. In 2015, millennials eclipsed boomers in the American workforce, yet most organizations haven't adapted to their needs and will struggle to fill this leadership gap.
Now in 2016, over a fourth of Millennials are in leadership positions and new challenges have surfaced.
This presentation will review these challenges, while helping you solve them through new research, case studies, and strategies.
Join us as we: ..... Debunk the common millennial myths and discover what makes them both a unique and valuable part of your company ..... Explore their strengths, weaknesses, and leadership style based on new research ..... Examine different strategies and programs that can support your current and future leaders. (Aired on 2/3/16)
FREE The Only 7 Tools You Need to Grow Your Business
Small business owners are bombarded every day with marketing messages touting the "latest and greatest" tools they should use to market & grow their businesses. Filtering those messages to know what's real versus what's sales-speak & hype is burdensome; much more so, the process of selecting the right tools to connect with and engage customers.
This SCORE LIVE Webinar, sponsored by Dex Media, will focus on 7 questions that small business owners need to address in order to select the right tools to build and manage their customers.
How do I engage customers every week to increase sales? ..... How do I make sure my business is found when customers are looking to buy? ..... How do I attain a 99% chance that a customer will see my message? ..... How do I never miss a customer wanting to make an appointment? ..... How do I manage all my social media in less time? ..... Why do I have to have a mobile responsive website? ..... Why does my business listing on Google and Yahoo! need to be correct? (Aired on 12/3/15)
FREE The 3 Imperatives of Becoming a Great Leader
Managing Yourself — Begins with who you are and how others perceive you. Managing yourself requires dealing with multiple paradoxes. It is a transformative and influential role which should focus less on authority and friendship with your team and others in the organization and more on trust in your competence and character.
Managing Your Network — Begins with the need to work effectively in political environments without becoming enmeshed or controlled by them. Learn to influence with integrity and the understanding of the political realities of organizational life. Build 3 networks: operational, strategic and developmental of critical people you must work with and whose help you need.
Managing Your Team — Begins with defining the future, clarity about how your team works (systems), its norms, values and standards. Manage both the team and the individuals in the team. Every day is a new opportunity to establish your ability to lead your team. (Aired on 1/6/16)
FREE Culture of Connection: Boost Employee Engagement, Productivity and Innovation
Research demonstrates that there is a set of learnable leadership behaviors that can ignite the workforce so individuals do more than survive – they thrive. This webcast makes the case that connection is a necessity to any organization that aspires to achieve sustainable superior performance.
Join us to hear about three types of cultures in the workplace and how each affects the productivity, health and happiness of employees and the organizations they work in.
Michael Lee Stallard will share the wisdom contained in his book, Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work, an Amazon.com #1 seller.
The Financial Times praised Connection Culture as offering “practical suggestions for employers who want to change their organizational culture" and “[stories] about the companies who have got it right…are memorable.” Join us to explore: ..... Six universal human needs to thrive at work ..... Three types of relational cultures in today's workplace ..... How workplace cultures affect productivity, health and happiness ..... Three elements of a connection culture ..... Practices that will help you and your team, department or organization connect and thrive.
Find out why employees in an organization with a high degree of connection are more productive, more engaged, more collaborative and less likely to leave. (Aired on 4/6/16)
FREE How Leaders Succeed By Embracing Fresh Perspectives
Understanding the Power of Flexible Decision Making ..... For leaders, changing your mind has always been perceived as a weakness. But in a world that is changing faster than ever, successful leaders are realizing that the willingness to change your mind is now the ultimate leadership advantage.
In this webcast, you'll learn that being persuadable helps leaders make better decisions, respond quickly to threats and new opportunities, and utilize feedback to improve their skills at an accelerated rate.
Beyond just discussing why you should be persuadable, this webcast will teach you how. We'll discuss the key practices of persuadable leaders that you can use to improve the quality of your business and life.
What You Will Learn ..... How to make more accurate decisions by actively trying to falsify your own thinking ..... Ways to get honest feedback from your team so you can improve yourself at an accelerated rate ..... Tips for adapting to changing circumstances powerfully by "killing your darlings". (Aired on 3/2/16)
FREE The Five Question Leader: The Secret to Having More Impact
A Simple Path to Powerful Leadership ... Managers and leaders find themselves stuck in three vicious circles. They’re frustrated by teams who have become overly dependent on them. They’re overwhelmed by the amount of work they have to do. And they’re disconnected from their own great work - the work that has impact, the work that has meaning.
Sound familiar?
Breaking out of these vicious circles is simpler than you might think.
Mastering five essential questions can help managers and leaders increase the focus, courage and resilience they need to have more impact in the work they do.
In this practical, interactive and engaging webinar, you will: ..... Discover the three vicious circles that keep managers – and their teams – stuck ..... Understand how breaking out of these circles can help them work less hard and have more impact ..... Learn the five core questions they need so they (and those they lead) can focus on the work that matters ..... Hear the best coaching question in the world (and it has just three words)
Participants will not only leave with a plan to do things differently, but will also get access to a special Box of Crayons report: Four Surprising Phrases to Supercharge Your Conversation and Boost Your Manager IQ.
This acclaimed webinar is based on Michael Bungay Stanier’s book The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever. (Aired on 4/13/16)
FREE Become a Better Leader: Unleash the Power of Vision
Deepening Your Leadership Skills ... Research shows that one of the most important roles of a leader is to mobilize their team around a shared vision. But vision comes naturally for only about 1% of leaders. If you’re not part of the 1% or if you haven’t been struck by the lightning bolt of vision, you can still create a shared vision by learning the principles we will discuss in this webcast.
Even if you are not currently a team leader, if you’re on a leadership journey, this webcast will prepare you for one of your most important roles.
You Will Learn ..... How to create an inspiring vision that mobilizes everyone on your team ..... Goals and actions that help you get where you want to go ..... Six guidelines to help you stay the course and make your vision a reality. (Aired on 1/13/16)
FREE 2016 Trends in Corporate Governance
Four governance experts from different walks of corporate life look into their crystal balls and discuss the key corporate governance trends for 2016. These experts represent investors, stock exchanges, board members, management, and board researchers and advisors.
This webcast is a collaboration between AMA and NASDAQ and will be moderated by TK Kerstetter, host of Inside America’s Boardrooms, which is filmed at the NASDAQ MarketSite in New York.
The panel discussion will include a Q&A session you don’t want to miss! This webcast will focus on: ..... Compensation challenges and pay for performance ..... Board composition and evaluation ..... Cyber security risk at the board level ..... Board evolution due to regulatory changes and paradigms. (Aired on 3/9/16)
FREE Top 5 Ways SCORE Can Help You Launch & Grow Your Business
With in-person mentoring, LIVE webinars, and other free resources, SCORE Association is both proud and humbled to provide how-to advice to hundreds of businesses every day. Yet there are many small business owners who don't realize the full scope of what SCORE offers -- or take advantage of all of our FREE services.
That's the reason behind this webinar! SCORE's Bridget Weston Pollack will showcase the full breadth of SCORE, including where to find – and apply –our free resources to launch, grow, or more effectively manage your business.
Join us as we'll show you how to: ..... Find and request a local SCORE mentor who will work with you one-on-one ..... Select and register for in-person workshops taking place in your local community ..... Search for and take online workshops that are most meaningful for your business, including our wildly popular, Simple Steps for Starting Your Business modules ..... Download templates and interactive workbooks ..... Sign up for SCORE newsletters and notifications that keep you abreast of upcoming SCORE webinars, business trends, best practices, and SCORE events. (Aired on 2/9/16)
FREE The 10 Laws of Trust
Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled.
In this webcast, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge.
Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm.
Join us to gain practical insight into ways to establish and maintain a culture of trust. This program gets you on the path to planting the seeds of trust—and reaping the rewards of reputation, profits, and success. (Aired on 6/8/16)
FREE Move Your Audiences with Speeches, Stories, and Ceremonies
Steve Jobs didn’t just found and run Apple—he catalyzed a movement. Whenever Jobs took the stage to talk about new Apple products, the whole world seemed to stop and listen. That’s because he was offering a vision of the future. He wanted each person to realize what the world could become and trust him to lead the way to this new world.
As a leader, you have the same ability to anticipate the future, invent creative initiatives, and inspire others to support and execute your vision.
On October 27, in a live, interactive Harvard Business Review webinar, acclaimed communication experts Nancy Duarte and Patti Sanchez will describe the communication tools used by Jobs and other visionaries, such as Dr. Martin Luther King Jr., to move people. Duarte and Sanchez will explain how to lead people through transformations by using speeches, stories, ceremonies, and symbols. They will share best practices and specific examples from their book Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols.
To envision the future is one thing; getting others to go there with you is another. By harnessing the power of persuasive communication, you, too, can turn your idea into a movement. (Aired on 10/27/16)
FREE All the Leader You Can Be: How to Develop Extraordinary Executive Presence
Learn to Command Attention and Inspire Commitment Every leader knows that executive presence is important. But what is it, really, and why does it matter? Most people say, “I know it when I see it.” But that doesn’t help you to develop presence and become all the leader you can be.
In this webcast, bestselling author and top CEO coach Suzanne Bates will reveal new, breakthrough research on the essential qualities of executive presence and influence. Drawing from her new book, All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence (McGraw Hill 2016), Suzanne will share strategies for standing out in your organization and industry.
What You Will Learn ..... What enables a leader to win trust and goodwill essential to winning hearts and minds ..... How to build credibility with customers, managers, employees and your peers ..... The secrets that enables leaders to engage, align and mobilize people to go above and beyond.
Bates coaches top leaders in the Fortune 500 companies in a wide variety of industries globally. Join us for this practical, inspiring discussion of the X-factor in leadership. You’ll learn how to take a complementary pre-assessment survey that highlights areas of executive presence that could be important to you in your career journey. (Aired on 8/17/16)
FREE Managing Opposites: How Introverts and Extroverts Can Achieve Extraordinary Results Together
Think Jobs and Wozniak, Venus and Serena, and Mick and Keith. There are countless examples of introvert/extrovert partnerships that have changed history. It’s true—opposites attract, but their success depends on how they interact. Without careful maintenance and balance, they quickly go off the rails.
In this interactive webcast, you’ll gain a deeper understanding of the nature of your employees, partners, and teams and learn strategies to turn frustration into an incredible collaboration that yields long lasting results.
Based on her extensive research and experience, Jennifer Kahnweiler will walk you through a framework called The Genius of Opposites Process. You’ll see how to leverage and combine the innate strengths of introverts and extroverts to achieve remarkable results, including: ..... Tips for defining introverts and extroverts accurately ..... Landmines to watch out for ..... The 5 key steps of success ..... Practical solutions you can apply today (Aired on 6/22/16)
FREE How to Successfully Manage a Government Project
Program and Project Managers (PMs) have the primary responsibility for developing and managing projects according to government requirements and measurable performance standards. They ensure that all activities in the project life-cycle achieve their intended outcomes.
This session will address the government PM’s role and a number of tools that can be used during performance of the project to ensure a successful post-award phase of the acquisition process. Proper planning dramatically increases your odds of meeting project objectives and coming in on time and under budget.
In this webcast, you’ll discover the tools to initiate a government project successfully. We’ll show you how to set realistic objectives and accurate baselines for scope, timeline, costs and quality. The five key tools for project success are: ..... Stakeholder Analysis ..... Importance of Project Charter ..... Developing Explicit Requirements ..... Communications Requirements/Guidelines ..... Dedicated Risk Management
While the use of these tools will vary based on the type and complexity of the project, effective project management depends on how the PM performs his/her role and how effectively the PM uses the tools available to monitor project performance. (Aired on 7/27/16)
FREE The Power of Peers to Launch, Grow and Manage Your Business
The saying, "It's lonely at the top!" doesn't need to be true. In fact, as attendees of the webinar will learn, it shouldn't be!
The savvy entrepreneur, who develops a network of trusted peers not only gains an astute circle of advisors for help with the big decisions, but creates a competitive advantage for their business by identifying and tackling challenges before they become problems.
This webinar will show the way! Presented by Leo Bottary, co-author of the just released book, "The Power of Peers." you'll learn how to accelerate your business's growth through a more selective, strategic, and structured way to engage peers. (Aired on 6/2/16)
FREE Out on a Limb - Smart Ways To Reduce Your Risk in Business
It goes with the territory. As a small business owner you embrace and accept this fact: Running a small business necessarily involves taking risks. The key is to minimize the ones which would have the greatest negative consequences on your business.
During this lively and engaging webinar, USA TODAY senior small business columnist Steve Strauss will outline prevalent risks faced by many small business owners, and then offer savvy strategies that can be used to minimize them. (Aired on 7/28/16)
FREE Strategies to Build and Align Your Frontline Leadership Team
How to Get All of Your Operational Leaders on the Same Page ..... Companies hire VPs, directors, and managers yet provide them with very few expectations or guidance about how to treat your company’s employees. Likewise, newly minted, first-time supervisors often receive some cursory level of leadership training, which often focuses only on compliance and rules rather than on leadership with a heart.
Whatever the case, managers are typically left on their own to figure out how to lead effectively in terms of hiring, developing, and keeping their most talented performers. They likewise receive little proactive training about how to avoid litigation landmines in the workplace, when to escalate their concerns, or how to insulate the company from employment-related liability.
Join Paul Falcone as he shares his best-kept secrets about getting your operational leadership teams on the same page in terms of the culture, ethics, and environment that you want to foster.
This webcast will focus on hard core, in-the-trenches strategies and tactics regarding leadership offense (developing, motivating, and retaining top talent), leadership defense (holding tough conversations, documenting foolproof corrective action, and creating “clean" terminations), and most importantly — leadership wisdom — for all frontline leaders to share. (Aired on 10/19/16)
FREE The Secrets and Science of Great Performance Management
Solutions for Optimizing Performance Management ..... For the past few years, performance management has surprisingly dominated the discussion in the Human Resources community. Punctuated by stories in the popular and HR media about companies making radical changes, the current dialogue has left HR and business leaders confused about what might need to change and why.
Two strong voices in this debate have been the Talent Strategy Group’s Marc Effron and the NeuroLeadership Institute’s David Rock. Both bring a research-based, informed and experienced voice to this debate but propose different solutions for how to optimize performance management.
Join us as these two industry leaders debate and discuss how, and if, companies should change their approach to managing performance. You’ll learn the facts about the current trends, including what companies are really doing and whether there might be a fit for your firm. (Aired on 11/16/16)
FREE How Savvy Business Owners Use Value Creation to Build Wildly Successful Companies
Achieving pre-determined milestones is key to increasing the value - and vitality - of your business. Setting goals related to revenue, income, cash flow and profit margin not only helps prioritize your on-going business activities, but may yield high returns when the time comes to exit, or sell, your business.
During this webinar, speaker Michael Mobley, with Impetus Solutions, will show why it's so important for entrepreneurs to lead and manage for "value creation," rather than merely profit or other singular criteria. Michael will then highlight the challenges an owner faces in obtaining the value of their business and how to overcome them. (Aired on 9/8/16)
FREE Overcoming Bias: How Leaders Can Build Authentic Relationships Across Differences
Everybody's biased — even nice people like you. We all harbor unconscious assumptions about people who are different from us that get in the way of our good intentions and keep us from working together harmoniously and effectively.
So in an increasingly diverse and globalized world, what does respecting difference actually require?
Join bias experts (and biracial couple) Tiffany Jana and Matthew Freeman for an hour-long webcast where you will learn how to identify your personal points of privilege, make genuine connections with people who aren’t like you, and figure out how to break down social barriers across a spectrum of differences (race, religion, sex, ethnicity, sexual orientation, and more).
Tiffany and Matthew will discuss hidden biases and show how they arise from our histories and cloud our perceptions. They will use vivid and fun (yes, fun!) stories to help you become open to encountering people, cultures, and ideas outside our usual comfort zone. Make sure to tune in! (Aired on 12/7/16)
FREE Teams That Build the Future
Large-scale systemic innovation is incredibly difficult. In order to create the kind of disruptive innovation that changes not just products but also whole markets and industries, teams of workers must collaborate and innovate together, which is a huge challenge inside most organizations.
Audacious innovation is precisely the focus of Harvard Business School professor Amy Edmondson. Her recent work explores large-scale, systemic innovation that calls for “big teaming”: intense collaboration between professions and industries with completely different mindsets. This demands that leadership combines an expansive vision with deliberative incremental action.
Edmondson has researched the key practices of more than one dozen successful large-scale, cross-industry innovation projects—like Living PlanIT and Lake Nona Institute—to identify key practices that guided them and powerful lessons for those seeking to drive change in any industry.
On September 29, in a live, interactive Harvard Business Review webinar, Edmondson will share insights and findings from her research regarding the new types of teaming and leadership required from complex, audacious projects.
If you and your organization have extremely ambitious goals and will be undertaking massive, complex, large-scale, cross-industry initiatives, you want to hear what Prof. Edmondson has learned about overcoming the challenges and building the future. Join Amy Edmondson and HBR on September 29. (Aired on 9/29/16)
FREE The Value of Time Management - A Business Asset
Time is money… and making money takes time! As a business owner, it’s imperative that you manage your time well. The success or failure of your business is predicated on how well you manage it.
Join this interactive webinar (presented in alliance with National Urban League) to learn effective time management skills that you can immediate incorporate into your business and day-to-day operations. (Aired on 9/22/16)
FREE Rules of Thumb with Fast Company’s Co-Founder Alan Webber
Brought to you by Fast Company magazine co-founder Alan Webber, this webinar offers practical advice for working smarter, growing and succeeding in a time of dramatic, unpredictable change.
When the old rules don’t apply, don’t work and don’t help, we need to write our own rules to make sense and offer guidance going forward.
Learn down-to-earth rules of thumb that you can use in work and in life—and how to write your own rules for yourself and your business.
Alan will discuss ideas from his book, "Rules of Thumb: 52 Truths for Winning at Business Without Losing Your Self" for this webinar. (Aired on 10/6/16)
FREE Fostering Rebel Talent at Work
Most of us learn to conform throughout our careers—to fit into the status quo, to align with the opinions and behaviors of others, and to seek out information that supports our views.
This pressure to conform can have a significant negative impact on our engagement, productivity, and ability to innovate. In turn, our organizations suffer.
Francesca Gino, professor of business administration at Harvard Business School, conducted groundbreaking research and found that whether consciously or unconsciously, organizations pressure employees, including leaders, to save their real, authentic, nonconforming selves for outside of work.
In contrast to this prevalence of workplace conformity, Gino’s research concludes that there are benefits to encouraging “constructive nonconformity.” The problem is: how do you break up the adherence to the status quo that is so ingrained in most corporate cultures?
Gino, along with HBR, explores this question during the month of October through a series of case studies, interviews, assessments, and articles exploring the thoughts of leaders in the field and how companies are using nonconformity to their benefit.
During this live, interactive HBR webinar, Gino will share the insights from her research, along with practical tips on the best ways to encourage constructive nonconformity, and real life examples from companies within the restaurant, manufacturing, and financial services industries. (Aired on 10/26/16)
FREE 5 Habits of Prosperous Business Owners Put Into Practice
Starting a business is challenging, no doubt. And scaling up and growing a business can be even harder. But it takes more than a "nose to the grindstone " mentality to achieve your goals.
That will be the focus of this webinar. Presenter Nellie Akalp, who has helped tens of thousands of businesses get off the ground, will share her insights into the key lessons she's learned on how to grow your business and take it to the next level. (Aired on 11/10/16)
FREE Elements of a Nimble Business Plan
Whether you're just starting out, or are growing an established business, the success and profitability you are pursuing hinges on knowing your market, knowing your customer, then staying organized and on-track.
These are just some of the benefits of writing - or updating - your business plan. During this SCORE LIVE Webinar, we'll help you get started by outlining the essential elements of a business plan, then sharing tips and tools for you to follow through on creating a business plan that will help you achieve your goals. (Aired on 11/3/16)
FREE Attracting Today's Multicultural Audiences to Your Business
Today’s business world has a new look – multicultural, savvy, and often female. Please join Life Reimagined and Linda Spradley Dunn, founder and CEO of Odyssey Media, for this informative webinar and get her insights about how to best attract diverse audiences to your own business.
Formerly with IBM, Linda’s Odyssey Media is a marketing & communications company, focused on connecting and empowering influential and affluent multicultural women around the world. Learn how Linda has been engaging these audiences for more than 20 years. (Aired on 12/1/16)
FREE 2020 Vision: What Leaders Need to Know to Navigate the Next Few Years and Beyond
Understanding the Profound Demographic Shifts Ahead -- What counties, states, regions, countries and continents will flourish, and which will be challenged because of shifting demography? As a forecasting tool, demographics are unparalleled for seeing what’s ahead in world culture, economics, politics, commerce and government.
During this insightful webcast, demographer Kenneth W. Gronbach will lead you into his fascinating world of counting people. He’ll explain to you why demographics precipitate economics, and not the other way around.
Ken’s demographic perspective is very macro, big picture and long term. His strategies are often integrated into strategic plans in diverse sectors because of their uncanny accuracy.
Demography is a science of simplicity and fascination. Join Ken for this exciting presentation and enjoy the ride. You Will Learn ..... Discover why the best days for the United States and the Americas in general are ahead of us, not behind us, because of above-replacement-level fertility ..... Understand why China’s economy will be crippled by its ill-fated One Child Only Policy ..... See clearly why housing in the United States will spike and not look back for the next twenty years ..... Grasp why The European Union’s future, economically and culturally, is in serious jeopardy because of anemic fertility and immigration ..... Hear why the continent of Africa will have a population explosion ..... Get a clear picture of how Generation Y, Generation X and Baby Boomers will dramatically change future markets and the world. (Aired on 4/19/17)
FREE 3 Keys to Successful Program Management
The skills needed for program management can differ significantly from those needed for project management. Program management is about maximizing the benefits realized with constrained resources in a changing environment; project management is focused on the efficient creation of a defined deliverable.
This session will address some of the differences between the skill-sets, and will identify three of the most essential, while successfully balancing the four inter-related management skills needed for successful program management: project, program, portfolio, and operations.
In this webcast, you will discover the tools to initiate a program successfully in a manner that will enable benefits establishment, realization management, and analysis prior to and during execution. We will show you how to set realistic objectives and performance measures. The three key tools for program success we will discuss in this webcast are: ..... Creating a program roadmap ..... Identifying what is needed for organizational strategy and program alignment ..... Creating an environmental assessment.
These skills are only three key tools for program success, to be used within an entire program lifecycle, but can serve as a foundation for success.
The use of these tools will vary based on the type and complexity of the program; effective and strategic program management can often depend on how well these foundational elements are executed to ensure appropriate program definition, benefits delivery, and closure. (Aired on 3/8/17)
FREE How to Inspire and Energize Your People Every Day
Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone’s life. Everyone wants to be the kind of leader who energizes and mobilizes others—yet too few are. Why is it so challenging to crack the code?
Executive coach Kristi Hedges spent years studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she has determined the core tenets of inspiring communication.
In this webcast, Kristi will uncover how anyone can become an inspirational leader, dispelling common myths that get in the way of motivation and engagement.
Leaders who motivate and energize their people do a few things routinely, consistently, and intentionally. Kristi will guide you through her research to provide a clear path to become a more inspirational leader. Using her model, The Inspire Path, she’ll show how to communicate to be: ..... PRESENT: Investing your full attention and letting conversations flow ..... PERSONAL: Speaking genuinely, listening generously, and acknowledging the potential of those around you ..... PASSIONATE: Exhibiting sincere emotion and exuding energy attuned to the situation ..... PURPOSEFUL: Helping others find meaning and see their place in the bigger picture
Join us to learn how to unlock motivation, lift peoples’ sights, and lead them into the future. While attending this program is FREE, reservations are required. (Aired on 6/14/17)
FREE The Art of Business Improv: Embrace Change and Lead Dynamic Teams
Learn How Improvisation Can Positively Impact Every Business Situation ..... This high-energy, interactive session demonstrates the tenets of improvisation and how they link to business in an incredibly entertaining and thought-provoking way.
Delivered by Chicago-trained elite improv veteran (and author of Getting to "Yes And": The Art of Business Improv) Bob Kulhan, you’ll discover how Business Improv® techniques strengthen a skill set directly related to team trust, communication, creativity & innovation, influence, networking, adaptive problem solving, and conflict management.
Improvisation thrives at the moment when strategy meets execution. It works because this approach addresses real-world business challenges. Bob’s secret recipe combines the psychology behind decision-making with the very best aspects of our own brand of customized, high-energy, experiential learning, which drives measurable and sustainable ROI.
You Will Learn ..... How to create a work environment that enables others to feel comfortable with creativity ..... Advice for developing an aptitude for operating with a collaborative team ..... Ways to integrate ideas quickly while balancing reactions thoughtfully ..... How to proactively detect and respond to changes in your work environment ..... Tips to effectively shape interactions while being considerate of style, interest, culture, and focus of others in the exchange. (Aired on 5/24/17)
FREE Managing Culture and Diversity in the Global Workplace
Unlocking the Strength in Difference ..... Diversity can create complexity and negative tensions in the workplace. Yet these differences can also be an organization’s greatest strength. More than ever, individuals and organizations are operating in a world with increasing opportunities for cooperation as well as threats of conflict.
In this webcast, we’ll explore some of these challenges and opportunities and illuminate how cultures that embrace diversity and inclusiveness can yield fiscal benefits having a direct impact on the bottom line.
You’ll gain insight into who can best address the challenges and what are the important skills and characteristics to have in addressing these issues.
You Will Learn ..... Opportunities and challenges surrounding culture and diversity in organizations ..... The results of research on cultural competence, such as cultural intelligence, biculturalism, integrative complexity, and third culture kids ..... Research findings on the benefits of cultural competencies, such as cross-cultural negotiation effectiveness, creativity, complexity in thinking, etc. (Aired on 4/12/17)
FREE 4 Easy Steps to Grow Your Business and Get Your Life Back
As a business owner, it’s all too common to feel you have to choose between your personal life and the success of your business. But the surprising truth is that the only way to truly scale and grow your company is to reduce its reliance on you.
Join Wall Street Journal bestselling author and successful entrepreneur David Finkel to learn a proven formula to grow your business without sacrificing your life.
In addition to revealing THE biggest mistake small business owners make, David will cover: ..... 6 ways to immediately free up more time to grow your company quickly ..... 3 ways to build more depth into your company, systems, team and internal controls ..... How to build a one-page action plan to map out the upcoming quarter. (Aired on 3/23/17)
FREE C-Suite Strategy for Growth
Many factors shape the success or failure of a new business, whether a start-up or a new venture inside a larger company. But the most important and least understood factor is the personality of the builder—the founder or leader’s particular combination of beliefs and preferences that drives his or her motivation, decision making, and leadership style.
In their book, Built for Growth, coauthors Chris Kuenne and John Danner decode the interplay between the business builder’s personality and new-business success or failure. Using a patented analytic methodology, Kuenne and Danner discovered four distinct types of highly successful “business builder” personalities—the Driver, the Explorer, the Crusader, and the Captain—each displaying special gifts and predictable gaps or shortcomings in growing their companies or new ventures.
On March 6, 2017, in a live, interactive Harvard Business Review webinar, Kuenne and Danner will share research findings from Built for Growth, as well as insights and personal experiences on how each personality type can successfully manage the challenges of building businesses of lasting value.
With vivid stories and practical tools, the authors of Built for Growth will provide unprecedented insight into the personalities of each builder type and how you can use that insight to assess yourself and others to improve your odds of success. (Aired on 3/6/17)
FREE Energy Strategy for the C-Suite
Your company may spend—and waste—millions of dollars each year on energy, and even more when considering your supply chain, vendors, and logistics costs. Yet outside of energy-intensive industries, most firms approach energy as merely a cost to be managed.
But energy now is climbing the corporate agenda, due to opportunities to reduce costs and provide an important differentiator. As new research has shown technologies are creating new choices in managing supply and demand and sustainable business practice.
On April 19, 2017, in a live, interactive Harvard Business Review webinar, a panel of experts will discuss the key steps in applying emerging best practices to create competitive advantage with energy. The on will focus on frameworks for using energy strategies that drive business value, as well insights from leading companies around making that strategy operational. You will leave this webinar with a practical, actionable framework and best practices that can drive enormous business value. (Aired on 4/19/17)
FREE Avoid Dysfunction in Your Family Business
Family businesses abound but are fragile. Two telling facts: ..... About two-thirds of all businesses in the world are family run. Family businesses are the backbone of economies and the lifeblood of job creation. ..... Most family businesses don’t last long. The average life span of a family firm is 24 years.
Many family businesses fail because they become emotionally dysfunctional. Older generations struggle to share power, relationships become strained, conflicts arise, and the business suffers. But it is possible to prevent emotional dysfunction—and help family businesses survive and prosper.
On April 24, in a live, interactive Harvard Business Review webinar, INSEAD professor Manfred F.R. Kets de Vries—author of “Saving a Family Business from Emotional Dysfunction”—provides a framework and practical advice that family businesses can use to avoid business-killing conflicts. (Aired on 4/24/17)
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